In the middle of night there was false fire alarm goes on whole night and every body have to evacuate from hotel room and we are staying in room 2209 all the way down from 22 floor all the way use fire exit door to lobby and wait for more than an hour until we back to our room but fire alarm still going on whole night. I would like to lodge a complaint for our suffered and argue for compensation that we have spent over $1200 a night stay was absolutely nightmare.
Regards
Mark Chow
Mark
於 2024 年 11 月住了 1 晚
10/10
Huichi
於 2024 年 7 月住了 3 晚
10/10
FEN-HSIEN
於 2024 年 7 月住了 3 晚
10/10
Ziwei
於 2024 年 1 月住了 9 晚
10/10
Shuling
於 2024 年 1 月住了 3 晚
4/10
chak cheung
於 2024 年 1 月住了 1 晚
10/10
Great location, friendly staff, plus really quiet for being so close to the overpass.
Juanita
於 2025 年 7 月住了 3 晚
10/10
Fantastic hotel and service. BTWN restaurant staff and chef is amazing.
Talia
於 2025 年 7 月住了 2 晚
10/10
Modern, clean, busy, great hotel for both couples and families
Jessica
於 2025 年 7 月住了 1 晚
10/10
Great hotel, amenities and design
Daniel
於 2025 年 7 月住了 1 晚
10/10
The restaurant Btwn was exceptional for cocktails, dinner and breakfast, the staff were attentive and polite. The rooms were gorgeous. Not much to do in Darling Harbour but you’re only a 10 minute walk to George street.
Ian
於 2025 年 7 月住了 1 晚
6/10
Service of staff was good, other than that, pretty average
Great location and views of the city. Staff were excellent and the room was really nice.
Stephen
於 2025 年 5 月住了 1 晚
8/10
Large selection in mini bar although we did not have any, good size complimentary water.
Interesting decor as most W hotels.
Very happy our room was ready when we arrived a couple hours ahead of check-in time.
Aurora
於 2025 年 7 月住了 1 晚
4/10
Luis
於 2025 年 7 月住了 1 晚
10/10
I loved that there were two swimming pool, indoor and outdoor, amazing
Naydeli
於 2025 年 7 月住了 2 晚
10/10
Perfect place to stay near the harbour
Tuyen Kim
於 2025 年 6 月住了 2 晚
10/10
What a wonderful hotel . Would give it 10
Stars if I could. Exceptional service and brilliant facilities and dining . It was a surprise gift for my father and all staff in particular Sarah, made sure every detail was perfect for him . He had a ball! Can’t thank you enough for making his stay there memorable . Looking forward to booking again soon ;)
Julie ann
於 2025 年 6 月住了 2 晚
10/10
Andrew
於 2025 年 6 月住了 2 晚
10/10
Staff was very nice in every department.
We were welcomed by Yuki at the front drive. Very upbeat and friendly, always needed a pleasant arrival especially after a long international flight.
At the front desk Airi was also warm and very friendly. She provided recommendations around the area on where to eat and walk around.
Both ladies are amazing team members for the hotel.
I enjoy W properties and this is one I will recommend to all my friends.
Romeo
於 2025 年 6 月住了 1 晚
10/10
Lynette
於 2025 年 6 月住了 12 晚
10/10
Excellent facilities friendly stuff
Khaldoun
於 2025 年 5 月住了 3 晚
6/10
The W is a new hotel in Sydney. I have stayed there twice now and find the location and facilities to be well-presented, accessible, and comfortable. The staff are great, the Bar and pool are also very nice with a great view. Nice spot for people visiting Sydney or for a Business stay.