Shinano 4 Stars Hotels

"Helpful staff, beautiful rooms and baths"

"Great location for the train station, with plenty of local shops and places to eat."

"Good breakfast choices, friendly and helpful staff . Laundry facility available."

"A little dated but great hotel"

"Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day. "

"The rooms are specious and very nice, good breakfast and service "

"Superb location in a gem of a village"

"Great oasis in the mountains with great service and food "

"Please research your schedule, mealtimes and reserve your bathtimes ahead of your stay for the best experience as the French restaurant requires advance booking as does the baths and snacks/refreshment times can result in there being nothing available if you fail to do so. Please note this location is isolated (about 10mins drive to the station) so it is thoroughly recommended that you drive or hire a car and do not rely on public transport for you to enjoy your stay. Saying that, the staff are...

"Clean room…great staff"

"Very clean and modern small house. Very nice environment."

"Great staff, tidy accomadation,comfy beds and great location"

"This facility is suitable for relaxing all the time with big outside bathtub and quiet room. We could stay in safe and really enjoy all of the time. Especially when we were in the 2nd floor in our room to take a outside bath, we were amazed by the beautiful sight of the stars. Although the temperature was so low, I guess it’s below zero, we were so excited to staring at the stars thanks to the hot spring. Needless to say the room is comfortable; warm, clean and enought space and amenities to...

"とても綺麗で快適な宿でした！ サプライズを計画していましたが、スタッフの方が快く協力してくれて、さらに花束をサービスで用意して下さるなどホスピタリティに感動しました！ ありがとうございました！"

"We had a truly delightful stay. The space was generous, with three bedrooms, two bathrooms, and a spacious living and dining area. Everything was clean, comfortable, and tastefully decorated, making us feel completely at home. The kitchen was fully equipped with everything we needed, it had all the essentials and more. We enjoyed a cozy evening indoors, cooking and shabu shabu together. The host was incredibly nice and responsive, and all the information provided was clear and helpful. We’re...

"great space for our small family, thoughtful fitout that offers everything you need for a week in the snow "

"The young owners of this property are very sweet, kind and really try to be helpful. They seemed that had not quite got the hang of being proprietors, but they are very likable. Compared to other places we stayed cluttered with not quite the same and amenities. The owner was very helpful when we got stuck in snow bank during a snowstorm via messages. If you get a chance, listen to Echo play the piano "

"This property is incredible, everything you need for a perfect stay. Kitchen well equipped , everything in great condition. If coming to Hakuba this is the place for you"

"Best of the Best !!!!"