The services were excellent. The hotel owners made you feel very much at home and were very helpful.
Florence
8/10 不錯哦
Wai Yin
2017 年 5 月 4 日
喜歡:整潔度、員工素質和客房舒適度
Relaxing Stay
Good service. Pick us up at the train station, free ride to the Monkey Park and then to the saki brewery. No meals offer at the hotel. A relaxing place.
Excellent service and delicious breakfast! The environment is very comfortable and relaxing.
真實旅客
10/10 有夠讚
Tony Ng,Hong Kong
2014 年 12 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常好的服務
十分舒服, 有酒店車直接往返酒店, 還可以送達其他景點, 不錯哦~
Tony Ng
8/10 不錯哦
EIRINI
2025 年 5 月 4 日
喜歡:整潔度和員工素質
Off the beaten path… beautiful scenery and people
EIRINI
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Joshua
2025 年 4 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property could stand some renovation, but was nice overall and in a pretty location. The best part was the staff. They were very kind, considerate, helpful and accommodating. I appreciated them very much. And when I think back on my stay, that will be what I most distinctly remember.
Joshua
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Scott,Plymouth
情侶出遊
2025 年 4 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We thoroughly enjoyed our Ryoken experience. We stayed in the Japanese style room and had dinner and breakfast. Both exceeded our expectations. The meals were served in our own private room and were very elaborate and delicious. So many different dishes were included. The staff were very nice. The onsen experience was also very fun. Finally, they made it so convenient to visit the snow monkeys upon arrival. Highly recommend.
Scott
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Irene
家庭旅遊
2025 年 4 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Traditional luxury Onsen experience in near Nagano
This traditional Onsen and inn has excellent staff that is very patient, kind, thoughtful, and pays attention to details. They were very friendly, and willing to speak English to explain and introduce new foods. No matter what time we stopped by front desk, they answered our questions with a smile. They cleaned mud off our shoes after our visit to snow monkey park. Their shuttle service to park and train station was super helpful. They even returned my mother’s forgotten hat to her on the rapid express train before we left town after check out.
Irene
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Jennifer
團體旅遊
2025 年 4 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Shibu Hotel is such a lovely place to stay the staff is very kind and attentive. Most of them spoke some English. We would definitely come back for the hospitality and beautiful location.
Jennifer
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Karen
家庭旅遊
2025 年 4 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highlight of trip. Service excellent. Stayed 2 nights and food for breakfast and dinner different each night. So fun and delicious . Onsen each different and very relaxing. Snow monkeys incredible. Borrow boots from hotel. We forgot and they cleaned our shoes.
Karen
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Smittipon,New York
家庭旅遊
2025 年 3 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
One of the best staff who was always super helpful during our stay.
Food service at both breakfast and dinner were always of very high quality.
Lastly, onsen experience was also very relaxing. I recommend booking the private outdoor onsen.
Smittipon
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Fabrice
2025 年 3 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service and awesome breakfast I truly recommend and forgetting to mention to high quality of the staff
Fabrice
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Amir,Isleworth
2025 年 3 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staying the night here was unnecessary and expensive. I would advise you to visit the monkey park and then continue onward to wherever you’re headed. Having said that should you decide to spend the night, the room was large comfortable and well appointed. Beds were comfy and there was free tea and beverages in the public lounge. The kaiseki dinner was good but the breakfast was a single tray set menu. No buffet. It’s a sleepy town with 9 onsens, so spring onwards might be worth to get the onsen key, put on your Yukata and go to town (sic). The owners brother drives the shuttle to the money park and the station. He is a lovely person!!! Oh and don’t miss the Chokkun Izakaya. The owner is a character alongwith his wife so you will have a very enjoyable and filling meal - guaranteed.
Amir
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Michaela
家庭旅遊
2025 年 3 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staff that are so accommodating, the dinner was a great experience and the food was delicious. Couldn't fault the experience here.