Phoenix Chalets Reviews, Deals & Photos 2024

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Entire home

Winter wonderland with a ski shuttle

Choose dates to view prices

Dates

April 2024

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16

May 2024

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Soundproofing, iron/ironing board, cribs/infant beds, free WiFi

Overview
Prices
Location
Amenities
Policies

9.2

Wonderful

Popular amenities

Pet friendly

Breakfast available

Parking included

Free WiFi

Kitchen

Washer

Explore the area

4690-2 Hokujo, Hakuba, Nagano, 399-9301

そば工房林檎舎6 min walk
日本料理雪7 min walk
Hakuba Station6 min drive
Matsumoto (MMJ-Shinshu - Matsumoto)90 min drive

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Room options

Luxury Chalet, 2 Bedrooms (Phoenix)

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Kitchen

Full-sized refrigerator/freezer

Dishwasher

Smart TV

2 bedrooms
1 bathroom
Sleeps 4
1 Double Bed and 2 Twin Beds

Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Luxury Chalet, 3 Bedrooms (Phoenix)

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Kitchen

Full-sized refrigerator/freezer

Dishwasher

Smart TV

3 bedrooms
2 bathrooms
Sleeps 6
1 Double Bed and 4 Twin Beds

Luxury Room (Phoenix One)

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Kitchen

Full-sized refrigerator/freezer

Dishwasher

Smart TV

4 bedrooms
3 bathrooms
Sleeps 8
2 King Beds and 4 Twin Beds

Similar properties

Pet friendly

Parking included

Free WiFi

Restaurant

per night

NT$11,114 total

includes taxes & fees

Apr 30 - May 1

About the neighborhood

Hakuba

Phoenix Chalets is located in Hakuba. Hakuba Valley Ski Area and Hakuba Happo-One Ski Area are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Take in the nearby slopes with snowboarding and skiing lessons, or check out other outdoor activities such as snowshoeing and snowmobiling.

Visit our Hakuba travel guide

View more Vacation Homes in Hakuba

What's nearby

Hakuba Valley Ski Area - 1 min walk
Hakuba Happo-One Ski Area - 10 min walk
Happo-one Adam Gondola - 10 min walk
Happo One Sakka Ski Lift - 13 min walk
Hakuba Iwatake Ski Resort - 4 min drive

Getting around

Hakuba Station - 6 min drive

Restaurants

カフェアンドバーライオン - 11 min walk
日本料理雪 - 7 min walk
アンクルスティーブンス - 14 min walk
ももちゃんクレープ八方本店 - 10 min walk
万国屋 - 13 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Phoenix Chalets

Winter wonderland with a ski shuttle

Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Chalets for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and complimentary wireless internet access. All 10 soundproofed homes feature free WiFi and espresso makers. Kitchens come with refrigerators and ovens, and guests will also find upscale touches like deep soaking tubs and heated floors.

Phoenix Chalets offers 10 air-conditioned accommodations with washers/dryers and espresso makers. Rooms open to balconies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Japanese

Property amenities

Ski

Close to skiing
Free ski shuttle
Ski area nearby
Ski equipment rentals nearby
Ski lessons nearby
Ski lifts nearby
Ski runs nearby
Ski storage
Snowboarding nearby

Internet

Available in the house: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free train station pick-up shuttle from 7:00 AM to 10:00 PM
Train station shuttle at scheduled times, on request
Free ski shuttle
Car not required
Free self parking on site
Limited onsite parking

Family friendly

Children stay free (see details)
Crib: JPY 3,500 per night

Kitchen

Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Freezer
Full-sized refrigerator/freezer
Griddle
Microwave
Mixer
Oven
Paper towels
Rice cooker
Stovetop
Toaster
Toaster oven

Dining

Daily full breakfast available 7:00 AM–9:00 AM for a fee: JPY 3,500 for adults and JPY 1,750 for children
A bar/lounge
A restaurant

Bedrooms

Bedsheets provided

Bathroom

Bathtub or shower
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Slippers
Towels provided

Living spaces

Heated floor
Living room
Window screens

Entertainment

0-inch Smart TV with digital channels
Netflix

Outdoor areas

Balcony
Terrace

Laundry

Laundry detergent
Laundry facilities
Washer/dryer

Comfort

Air conditioning
Ceiling fan
Heating

Pets

Pet friendly
Welcoming dogs only
One pet total (up to 33 lbs per pet)
Fee: JPY 25,000 per pet per stay
Service animals exempt from fees
Food and water bowls

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Smoke-free property

Services and conveniences

Concierge services
Free bottled water
Guidebooks
Iron/ironing board
Limited-hour front desk
Local maps
Luggage storage
Multilingual staff
Phone
Restaurant dining guides
Safe at front desk
Tour and ticket assistance

Things to do

Ski storage on site
Fishing nearby
Hiking/biking trails nearby
Snowmobiling nearby
Snowshoeing nearby

Safety features

Fire extinguisher
Smoke detector

General

10 units
Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 25000 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 33 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for JPY 3500.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately JPY 3500 for adults and JPY 1750 for children
Pet fee: JPY 25000 per pet, per stay
Service animals are exempt from fees
Crib (infant bed) fee: JPY 3500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher

This property is professionally cleaned

We should mention

This property does not have elevators

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

A car is not required for transportation to and from this property

Property is also known as

Phoenix Chalets House Hakuba

Phoenix Chalets House

Phoenix Chalets Hakuba

Phoenix Chalets Private vacation home

Phoenix Chalets Private vacation home Hakuba

Frequently asked questions

Is Phoenix Chalets pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 25000 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Phoenix Chalets?

As of 2024/4/16, prices found for a 1-night stay for 2 adults at Phoenix Chalets on 2024/4/21 start from NT$10,933, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Phoenix Chalets?

Self parking is free at this property.

What time is check-in at Phoenix Chalets?

Check-in start time: 4 PM; Check-in end time: 6:00 PM.

What time is check-out at Phoenix Chalets?

Check-out is at 10 AM.

Where is Phoenix Chalets located?

Located near the slopes, this Hakuba vacation home is within a 10-minute walk of Hakuba Valley Ski Area and Hakuba Happo-One Ski Area and close to winter sports such as skiing lessons and snowshoeing. Hakuba Ski Jumping Stadium and Happo Information Center are also within 10 minutes.