華卡雷瓦雷瓦溫泉 3 星級飯店

「房間整潔，泊車方便。」

「Spacious, clean, convenient transportation and complete living facilities around.」

「There’s a glass door and no window. Easy check in. 」

「八人房间可以，床垫OK。 位置近国际城巴，到湖約一公里路，不算远。 浴室花洒的热水热度有时不大稳定」

「The room was clean and big.It is close to city centre.」

「Gorgeous view and location. Was unaware that the restaurant was closed due to flooding which was inconvenient as when we booked it said that the restaurant was still operational. Everything was a bit run down but clean and smelled great. Shower appeared to be a bit dirty around the edges and sink took a while to drain and toilet didn't flush well. The resort manager Clare was lovely. Loved the glow worms. Would've been nice to know that the restaurant and a huge majority of the bar area is...

「房間地理位置很好，就在Rotorua鎮上，對面就是湖景」

「地點距離市中心有點遠，房內基本設施完善，職員樂意協助」

「房東會給密碼，自由進房，很好停車，離紅木森林公園很近，有廚房可以料理，離超市也不遠，一切都很方便」

「我們辦入住時得知Mineral pool損壞維修中，這倒還好。 但是晚上很晚回旅館時要洗澡才發現沒有熱水可以洗澡。去問接待員，說應該只是水壓不穩，等一等就會有熱水，可是我等了好久，忍不住，只好洗冷水。家人都無法洗熱水，還只能克難的用熱水器煮一些水來想辦法清潔。隔天詢問接待櫃檯，得到的答案是，因為旅館的地熱與加熱設備有問題，而且昨天是節慶假日，沒有人可以來修。 真的令人生氣。 如果你本來就知道沒有熱水，你提早說，或許我們還有變通的辦法，讓全家折騰一晚，也只說讓您不方便了! 這算什麼服務 」