Western Suburbs 3 Stars Hotels

" Jacuzzi in room 256 was not fully working. Only the front jets was working. MOST HORRIBLE IN TERRIFYING WAS THE HOTEL CAUGHT FIRE ON OUR FLOOR Barely heard fire alarms. Hurt myself n left belongs still no call back after trying to retrieve my belongings. Also came out to smoke filled Hallway hurt myself again trying to escape. No 1 even tried to knock on doors 2 alert us. "

"The staff are very efficient, helpful and polite"

"Vwry helpful staff, clean rooms, descent breakfast, and great shuttle service."

"The airport shuttle was very helpful. I appreciated having a phone number to call to help us get to the correct door at OHare. It was a cold wait for the bus. Nothing the hotel could have done about the weather. I would recommend having a warm jacket on a windy day as you are waiting outside up to 30 minutes. Otherwise the hotel and shuttle was a wonderful place to stay on a long layover at OHare. "