西爾萬湖 3 星級飯店

「Buen personal, habitaciones limpias y amplia 」

「Clean and quiet 」

「Very clean. Pool, sauna , hot tub very nice! Very nice staff.」

「good」

「I checked in at 8 pm.Room is dirty with someone’s hair on the desk and room is filled with someone else’s perfume smell. Toilet still have paper in it. The room card’s demagnetize frequently. I have to go to front desk to reactivate again and again. Happened to have my door card deactivated unfortunately around 1am while getting some ice. No one’s at the reception and no staff is around. Waited there till around 3:15am when the reception lady returned from somewhere. Definitely terrible...

「Very cool spot, the staff was helpful and very friendly. Nice change from the big brand hotels.」

「Very good 」

「Staff was friendly and courteous! Breakfast was scrumptious! Enjoyed the stay!」

「The room was clean 」

「I and three colleagues booked a room on Hotels.com on April 29, but on May 13 (after 10:30 pm) the three colleagues were suddenly told that there were no rooms available and no alternative accommodation was arranged. At the last minute, we had to find our own hotel, which made me very nervous and disappointed. If I could give zero stars I would absolutely do so」

「Nice」

「I love this hotel, I will stay in the same hotel forever」