大草原和湖泊 3 星級飯店

「Very nice place to live.」

「Very spacious room and it was very clean.」

「。」

「Stood in line for a room for 45 min just to be told they way overbooked the rooms. Very disappointing and disorganized」

「Miss Cathy that’s maintaining the breakfast was so very helpful and friendly. But she needs help. There were so many people during the soccer weekend and she was overwhelmed! I feel like there should be two or three staff helping out with breakfast when it’s busy!」

「careful if you go during a busy time. we had to ask for bath towels 4 times and nothing. housekeeping didn't get to our room because they were booked at 100% capacity. even when they finally went two days later, they only made one of the two beds because "personal items were left on the bed." one tshirt was accidentally left on the bed and they didn't make it for this reason. plus the rest of the room looked like it hadn't been touched. carpets are dirty and the whole 5th floor had an odd smell,...

「Bedbugs😭😭😭」

「I always travel and use Embassy for my stays! I absolutely love this hotel. I will say we were less than impressed with front counter service. When housekeeping came and cleaned our room, they took all the towels and wash cloths, but didn't leave replacements. We asked the front desk and they said they would send someone with more. Finally, at 9:00pm, we went down to get them ourselves and the front desk said housekeeping knocked on our door a few times and we never opened, and I quote: "that's...

「Staff were friendly and welcoming, good facilities, breakfast was nice , gym wasn’t crowded, very clean, laundry room was an added bonus」