甘榜蓮塘3 星級飯店

「The service is great. The size of the room is moderate.」

「我們早上十點抵達飯店而櫃檯服務人員也讓我們check in，心想真是遇到好人了。傍晚的時候在床上發現有臭蟲（bed bug）我們要求換房間，他們也馬上換給我們，但幾天下來換了四間房間我的手腳背後臉上被臭蟲咬得很嚴重也投訴很多次，但每次的回應都只是會向管理層反應。第三晚我們的導遊找了經理理論後他們決定少收一晚的房錢、贈送早餐券及水果拼盤做為賠償，經理Mr Patrick也親自上來向我們道歉。現在我的身上留下很多蟲咬的疤痕，請Harbour View Hotel正視臭蟲bed bug這個問題。Please take this seriously.」

「Overall is okay. For the toiletries, it is not complete, it would be great if they also provide tooth brush and tooth paste. In my opinion, the receptionist need to improve in behavior especially in talking with the customer. The welcome feels cold vibe, no smile at all, the tone like there no soul. Receptionist is important as it is the front liners of a hotel.」

「櫃檯小姐很熱心提供吹風機,清潔人員服務很好,但隔天的男櫃檯人員會說中文卻還是用英文回答⋯因為本人的英文不是很好,讓我很尷尬的想怎麼用英文回覆⋯」

「地點適合找食和購買物品。離河邊很近晚上去何邊公園走走很不錯。」

「飯店離市區景點都很近，隔音也好，價格(城市景)便宜」

「Staff, mostly nice but some are a bit rigid. Location not very convience just quite close to airport around 8 mins if taking grab. For the room, i think im a bit unlucky coz when the 1st room i live, i find there are some ants on the blanket, so i get down & call the staff to help me to change another room. So far, for the next 4 days, everything seems good, BUT..till the last 2 days, i again suddenly find 4-5ants on my bed blanket again.. To be honest, as a customer, "Tidness" should put the...

「We booked a family room and on arrival, there was no room available as another guest had extended his stay. Staff were very helpful and we were put in a small windowless room. The aircon worked well but the room could have done with a clean. We were moved to another room the next morning only after I insisted that I wanted a room I had seen vacant. It was less than I had paid for but seemed okay. However, on closer inspection once inside the room, the toilet had a leak. They came in to fix...

「Clean, Nice staff near shopping mall & food court. 」

「The bedroom TV wasn’t working throughout our stay there. Plus the in-house safe wasn’t working as well so we had to carry our valuables around while outside. Other than these minor inconveniences, the staff offered very personable and prompt service, impeccable and fast. Good location to a lot of good food places. 」

「large space, clean overall except some insects/ ants in the room. can communicate easily with landlords 」

「出了一点点事情，但是酒店经理处理事情能力很好。。」

「Convenient location」

「客房舒适，厕所蛮清洁的完全无异味。但房间书桌的椅子皮革都剥落了，坐的不舒服。 服务员态度不错 酒店的Wifi很差，有时候完全不能上网。 酒店位置清净，但无太多的饮食地点。建议打德士出去shopping或逛逛。」

「The waiting time for the room was long, supposed to check-in by 3pm, we waited until 3:30pm, the room was still not ready. After check-in, we found out the bedsheets and pillows are not clean, the floor is also very dusty, and one of the air conditioning water is dripping. The location is very convenient. Hopefully, there's improvement in the future. 」

「Endroit exceptionnel avec un concept original de tube en béton mais qui s’intègrent parfaitement à la nature. Équipe adorable et réactive ainsi que le manager (qui est également celui du Theatre à Kuching, où nous avons séjourné). Tout est réfléchi pour passer 1 séjour idéal, bon restaurant, 2 piscines, une multitude de coins « détente », une bibliothèque et même 1 salle de prière. Vraiment rien a redire tout était parfait.」

「This is one of my favourite place to stay. Indeed worth the price and we will definitely will come again for our next visit. 」

「The room is clean and toilet is spacious」

「エレベーターがないので3階とはいえ、運ぶのが大変だった。 それを見越して1階の部屋を予約したのにサービスという事で3階の広い部屋が用意されていた。 長期滞在するには調理道具、食器などは少ない。 ベットマーキング後のシーツが黄色く不潔に感じた。」