Heart of England 3 Stars Hotels

"In the room the carpet was filthy. The mattresses were too soft. The internet was poor. The downstairs area looked very uninviting, like it had been left to rot. It was dark and depressing. There was no nice common area to sit and relax in. The carpet on the way to the rooms looked like it hadn't been changed since the 1950s and was threadbare and dirty. The area near the landing toilets was old and smelled of sewage The whole place needs an absolutely thorough makeover."

"It was just what was required, close enough to the centre and reasonably priced."

"Room was clean no aircon and was rather warm even with the window open. Staff very friendly. Breakfast tasty and plenty of selection."

"Ideal location for the NEC, resorts world and the NEC Arena. Car park is a fair walk away but there is a bag drop facility to make things easier. Blessed with the usual relaxed Moxy charm."

"Bed wasnt clean when I came. Room had a really bad odour aswell "

"Clean Room, staff can be more helpful"