Gum Spring 3 Stars Hotels

"The breakfast was scant and cleaned out by 8am. The area felt very safe. Room was very clean. My only complaint was too many loud people hanging in the lobby, all part of a soccor tournament. They were there for hrs. Running in halls, banging doors. Traveled with our dog, it worked well."

"The hotel never mentioned being under renovation, which was frustrating upon arrival. There was no bar as advertised. The room itself was uncomfortable. The air conditioner barely worked, leaving the room hot most of the time. The bathroom had a sliding door that wouldn’t stay closed, which offered little privacy. It was also very noisy throughout our stay. Hot water was another issue. It took about 20 minutes of running it on high just to get it lukewarm. Both the sink and shower drained extremely slowly. To top it off, the bed was uncomfortable, and the sheets and pillows felt rough and scratchy. Overall, this was a very disappointing experience."

"We e been staying here often for quite a while. It’s a good location. There’s another hotel Directly across that we stay at as well. "

"Only place Ill stay in Richmond. "

"The area in front of the lobby outside was a wreck."

"Hotel has pamphlets for food restos in the area. Went next door to the Burg, one hour wait, did not get served. Then we tried the pizza chain for a delivery"

"First time staying at the property. Booked it through Expedia. Staff at reservation desk asked for my card for incidentals. I swiped card, and signed when it was approved. Then called a manager about something and was showing him information on the computer through his phone. Then he asked me to swipe my card again, saying that it did not go through. I did and said that I hopes my card was not charge twice. He said it wasn’t. It was. I have two pending charges for incidentals in my card as I wrote this review. Room was fine. Shower mat had a stain on it someone should have seen. Parking and getting into hotel to check in is cumbersome. Location is good for food and such. "

"not interested in using the pool"