法蘭克福 3 星級飯店

「The property was conveniently located near major routes off the highway. The office park location makes the property feel removed. The complimentary breakfast on-site was convenient as well. The property is aged, and rooms were not very clean. I requested fresh bedding since it did not appear that the sheets were replaced. The staff expressed that there was no housekeeping staff at the time but that they would leave the front desk to get the bedding. I ended up receiving bedding the following...

「The hotel is situated in a good location. There is a few restaurants within walking distance. The beds are comfortable and the staff is very helpful. My only complain is that there is no free coffee in the lobby. It is nice that they have it in the room but if the housekeeping doesn't clean your room you have to refill on the coffee or cups. Thank for the two bottles of water in the room.」

「Well first of all I booked a room with a pool view. Upon arrival to the hotel I was informed that the pool was broke. Had I known this ahead of time I would not have booked there. It did not say anywhere on their website that their pool was broke. Second of all the check-in person accidentally charged my credit card $3,000. My room was already paid for Via Expedia. The only credit card information he needed what for accidentals and he charged at $3,000 on accident. Then he refers to charges...

「Staff at front desk was helpful, even at 4:30 AM. Appreciated the cleanliness, plenty of parking. Breakfast could definitely use some help!! And indoor pool area was not comfortable at all - sitting area was outside, the room was very hot & decking around the pool stayed soaked with some puddles. Overall, I give it a B+. Offer a better breakfast and I might bump it up to an A-.」

「We had a great stay. Friendly staff, convenient location, room had everything we needed, easy check in / check out experience.」

「They are so sweet and the food was amazing!」