Rochester 2 Stars Hotels

"Both my husband and I made a reservation to stay at this location for a total of 9 days. Upon arriving we were not greeted by staff due to a failure with the room card key system being down and malfunctioning. Each time we left the room we had to ring the staff on the front desk phone and wait for them to radio someone to meet us at our room to let us into our room. The room was not a bad room however the last guests that occupied this room had a fun filled event as remnants of dried rose petals riddled the floor and candle wax was left on the night stand, Shelfs and dresser top under the t.v. We also had red balloons behind the recliner chair. Overall we as well as many other guests were completely disappointed with the wait times that it took for us to gain entry into our rooms each day. "

"The room was exactly as expected and very clean. The staff at check in was very friendly and helpful. Great experience. "