Wailea-Makena Ski Vacations

The property and rooms are very nice. Very lush and beautiful landscaping and easy walk to the beach. The staff are very friendly and helpful. The issues that we had is that the air conditioner in the room was either not working properly, or undersized for the room. We had it set at 68 and it was hot in the room. We tried to turn it down to 66 and eventually 64, and I have a temp meter and the room was reading 80 degrees at night. It was very uncomfortable to sleep. We couldn't open the windows because all of the screen were either not there, or bent and it let in mosquitos. That was the biggest hang up to making this trip 5 stars.

Everything was Amazing!! Will be coming back

Young man who checked us in was unbelievable, great at his job. Food trucks availability was unique and smart. Shuttle and knowledge of airport workings the best. Only downfall was the fire alarm went off for a small fire which was put out. The man at counter checked rooms and on us. He remembered I build, I told him the fire alarm panel was in silence and arrest mode. It will go off again it did. As we checked out the person who was trying to fix and reset panel showed-up 7 hours later and no one knew where the FCAP was. Its ironic how the man who checked us in at the front counter who I would pick as the manager over all, knew where it was but was already off shift change and the new person knew nothing and said that person was on lunch. The recap is the man who checked us in, knew the property, took control of the situation, guided hotel workers and firemen to solve a situation that could have emptied the property. It was a life safety event that could have cost Marriott a good amount of money. The property was great, the man who checked us in went above and beyond his title and made me think Marriott is a great place to stay.

My stay at Hana-Maui Resort was unforgettable. The room was incredible with an ocean view, and the private bungalows made it feel so peaceful and secluded. The robes they provided were amazing—such a small detail that made a big difference. Every single staff member was exceptional, especially the receptionist. We called ahead to let them know we’d be arriving late (around 10pm), and she was so kind and professional. After the call, she even called us back just to make sure we grabbed food before leaving the city since everything would be closed when we arrived. When we got there, she was just as warm and helpful in person. The property itself is stunning—beautiful views, gorgeous walking paths, and two 24-hour pools. We didn’t try the spa or restaurants, but everything else exceeded our expectations. Truly worth every penny—I would absolutely stay here again.

Great renovated rooms! Clean, love the decor. Only downside was there were only two drawers for storage. Would have been nice to have more. Recommend getting a room on 4th or 5th floor. Views were gorgeous!

The property and rooms are very nice. Very lush and beautiful landscaping and easy walk to the beach. The staff are very friendly and helpful. The issues that we had is that the air conditioner in the room was either not working properly, or undersized for the room. We had it set at 68 and it was hot in the room. We tried to turn it down to 66 and eventually 64, and I have a temp meter and the room was reading 80 degrees at night. It was very uncomfortable to sleep. We couldn't open the windows because all of the screen were either not there, or bent and it let in mosquitos. That was the biggest hang up to making this trip 5 stars.

Everything was Amazing!! Will be coming back