Singapore Romantic Vacations

the breakfast experience was poor. Dirty tables not enough staff. Evening restaurant even worse. Food poor quality and cold. waiting 45 minutes for food. not enough staff. Children running amok. God help them when its busy

Room needs refurbishing, specifically the carpet

The whole experience was brilliant - lovely staff, clean rooms, breakfast variety and close amenities including the MRT, shopping mall, all the sightseeing attractions.

I booked via expedia for 5 people including 2 adults and 3 kids. Expedia makes you put the ages of the children in when you search for properties however when i got to the Pan Pacific they accused me of lying about the ages of my kids and told me that they should have been entered as adults. They also told me that the room had a king bed and twin singles and that i would have to pay extra for a portable bed for the 5th person, even though i had made the booking for 5 people. When i challenged this and told them that i had booked for 5 people and that the ages were entered into Expedia, they told me that in future i should not lie about my kids ages and that i should enter them as adults. I told them that this is something they should take up with expedia as i had done nothing wrong. Overall the hotel was good, but the checkin experience was poor

Room was nice and quiet with blockout blinds. Staff were helpful and friendly. Shame the pool and spa were so cold!

Room was nice and quiet with blockout blinds. Staff were helpful and friendly. Shame the pool and spa were so cold!

The whole experience was brilliant - lovely staff, clean rooms, breakfast variety and close amenities including the MRT, shopping mall, all the sightseeing attractions.

I booked via expedia for 5 people including 2 adults and 3 kids. Expedia makes you put the ages of the children in when you search for properties however when i got to the Pan Pacific they accused me of lying about the ages of my kids and told me that they should have been entered as adults. They also told me that the room had a king bed and twin singles and that i would have to pay extra for a portable bed for the 5th person, even though i had made the booking for 5 people. When i challenged this and told them that i had booked for 5 people and that the ages were entered into Expedia, they told me that in future i should not lie about my kids ages and that i should enter them as adults. I told them that this is something they should take up with expedia as i had done nothing wrong. Overall the hotel was good, but the checkin experience was poor

the breakfast experience was poor. Dirty tables not enough staff. Evening restaurant even worse. Food poor quality and cold. waiting 45 minutes for food. not enough staff. Children running amok. God help them when its busy

Room needs refurbishing, specifically the carpet

The whole experience was brilliant - lovely staff, clean rooms, breakfast variety and close amenities including the MRT, shopping mall, all the sightseeing attractions.