「This is a beautiful place, with really helpful and excellent staff. Parts of the hotel is dated it needs to be renovated. For example the TV in the room is at least 10 years old. At least our room did not have a shower instead there was a jacuzzi tub which you really need a step ladder to get into. Also their communication is really really bad. They never answered any of my WhatsApp messages. We left couple of items in our room and I reached out to the hotel to see if they can ship it to us and...
「This was one of the best hotels I have ever stayed at and I have stayed in many 5 star hotels. From the staff, to the grounds, to the ameneties, this place is impeccable. We felt completely taken care of by the staff. The entire process was absolutely wonderful」
是的,可以。我們了解人生總是充滿變化;所以,如果您必須變更 Andes 旅遊套裝行程,我們樂於提供協助。您也許可以取消或變更行程,且無需支付費用;前提是,如果您的預訂是在過去24小時內完成。若距離預訂時間超過了24小時,您的航空公司、飯店或租車公司則可能會收取費用。請看看我們的客戶服務頁面,取得更進一步的資訊。同時,也請務必查看自身行程變更費用的相關詳細資訊。