Caribbean Islands Adventure Vacations

Everyone was very helpful, it was a very large place. Room was great. Hotel just needs some updating. the main elevator was out when we were there, so we always took the service elevator.

Location is good near the airport,entertainment was Superb, RIU fun Fit instructor Cordel is Awesome & funny, Restaurant lots of choices late Breakfast is Available kuddos to AbbiGay the waitress we always have, Awesome lady she remember what we drink for late breakfast. Love the Neon Party kuddos to Prince who did my Face Painting. Always looking forward for their Entertainment's & Show every night. Great place for Vacation ♥️

What an experience we had. I don’t want to oversell it because this was our first all inclusive. We usually prefer the freedom of booking multiple places, renting a car, adventures, etc. Booking an inclusive and on top of that booking The Grand Palladium is a game changer. More than anything the culture and the staff make it worthwhile. Everyone is kind and welcoming and genuinely want you to experience everything Jamaica has to offer. We stayed for five days and have to say if we ever want a stress free no thinking kind of vacation we will 100% go all inclusive again. Thank you to all the staff that made our vacation memorable. Food, excursions, beaches, and quality of the rooms are all pluses. We will 100% be back!

The hospitality was great

Does not represent value for money. Staff were friendly but service was not up to standard

Pros: Overall, a great resort. The food is good, and I saw a lot of chefs from different cultures—even had short conversations with them. It’s mostly quiet and feels secure. Most of the staff are super friendly. Cons: I booked a room with two beds a month in advance, but when I arrived, I got one bed and a really uncomfortable pullout instead. This was definitely on them since all the two-bed ocean-view junior suites were already booked. They wouldn’t give me an upgrade either. I went back to the front desk four times to see if one opened up, but I was either told nothing was available or just ignored. I eventually gave up and slept on the floor. They also need to do a better job cleaning the corners and crevices of the bathroom. (Tip for the resort: I use a steam brush at home and it works wonders.)

What an experience we had. I don’t want to oversell it because this was our first all inclusive. We usually prefer the freedom of booking multiple places, renting a car, adventures, etc. Booking an inclusive and on top of that booking The Grand Palladium is a game changer. More than anything the culture and the staff make it worthwhile. Everyone is kind and welcoming and genuinely want you to experience everything Jamaica has to offer. We stayed for five days and have to say if we ever want a stress free no thinking kind of vacation we will 100% go all inclusive again. Thank you to all the staff that made our vacation memorable. Food, excursions, beaches, and quality of the rooms are all pluses. We will 100% be back!

Loved this resort the staff was so friendly and nice always available to help the suites was beautiful and clean will be back.