Chugoku Luxury Vacations

The hotel was great! I paid for an upgrade for the Executive Lounge and that was the least to be desired. As an avid traveler the hotels offers a poor presentation of the Executive Lounge compared to other hotels in Asia. Staff in the lounge were adequate and was not as friendly. They were more attentive to work on the computer than they were to ensure that food was replenished and also to engage with guests, thanking them for their stay, etc. I arrived at 730pm to the lounge as I know they closed at 9pm. After a long day of touring I wanted to enjoy some snacks in the lounge. This did not happen! It took another 30 minutes before it was repleniished and not completely. Very poor for an $85 a night upgrade. If you ever go there do not do the upgrade....NOT WORTH IT!

The best hotel at Hiroshima.

Everything was great except their pillows! Terrible pillows. Good option if you want to stay close to the Shinkansen, it's literally right outside the station.

The rooms were spacious and clean. The breakfast buffet was very good, and we tried the dinner buffet once and it was also quite good. Very convenient location, as it was right next to Hiroshima station. I was disappointed that access to the pool was not included.

Like = location. Cleanness Don’t like = no pool

The best hotel at Hiroshima.

Everything was great except their pillows! Terrible pillows. Good option if you want to stay close to the Shinkansen, it's literally right outside the station.

The rooms were spacious and clean. The breakfast buffet was very good, and we tried the dinner buffet once and it was also quite good. Very convenient location, as it was right next to Hiroshima station. I was disappointed that access to the pool was not included.