「I was in the area getting my parents settled into assisted living. I have my phone log that I called the front desk at 10:09am before checkout to request a late check out. It is verified in my cell phone log the Hampton Inn address and phone number I was staying at here was correct (meaning I didn't accidentally call another Hampton or headquarters). The front desk communicated to me at my 10:09 call that a late checkout for 2pm at a rate of $39.99 was set and approved. I was running around...
「Sheets were dirty when i arrived had to go to the front desk to ask they they be changed. The shower was in disrepair and the room smelled like mildew.」
「Having stayed at this hotel quite a few times, my favorite thing about it is the staff. They are always consistent, welcoming, and genuinely friendly, which makes checking in and out a breeze every single visit.
That said, the overall experience can be a bit hit-or-miss depending on the room you get, as the layout and condition vary quite a bit from room to room. Across the board, the property's general maintenance could definitely use some attention and updating.」
「The reason my review is negative is because I went down there Friday and stayed till Sunday. and I ate some cereal in the lobby Saturday morning. Sunday morning I come to find that there’s a mouse running around all through the breakfast area. It made me so disgusted and sick in my stomach」