Shutoken All inclusive Vacations

The hotel was easy to find and very close to the train station and convenient stores. The deluxe Japanese room is spacious even for 4-6 adults, clean and modern, same for the furniture fixtures; shower and toilet rooms were just as spacious and clean. Amenities are more than we needed; laundry machine had easy instructions. Front desk staff was INCREDIBLY helpful and so polite. The deck was a bonus, although the train tracks were right across the street, the view is still just as wonderful. Really enjoyed this property and would return again. Highly recommend to stay here.

The room was clean but be aware the cleaning service was every 3 days.

Nice Hotel I would come back

The hotel was brand new, with lovely wooden floors and decor. Check in was easy and welcoming and location is close to shops, restaurants and Ueno station. The room is a large open space (we had three people in the flower room). There was also a portable cooking hob if you need to do simple cooking. We thought it was great value for the busy season we were in Tokyo. There wasn’t much to fault, only one minor things which may have made the stay even better- another option for pillow (although this may have been available, and I just didn’t ask).

Great stay with friendly staff, clean and comfortable rooms. The location was very convenient, and everything exceeded our expectations. Highly recommended..

Front desk staff was lack luster. We were about an hour early for the 3pm check in and they were text book about the 3pm rule. We mentioned that on occasion, if the room was ready, we were allowed to check in. Another staff chimed in about signing up for a basic member application using a QR code for early check in. Good grief, we’ve been traveling, tired and that’s the least thing I felt like doing. After waiting and watching the staff figure things out, like magic, they allowed us to check in. In the past, the front desk staff were very kind and sincere but recently attitudes have changed. Although other staff greeting guests and staff in the Hanamiyabi lounge are very gracious.

Nice hotel with friendly staff

The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities

The hotel was easy to find and very close to the train station and convenient stores. The deluxe Japanese room is spacious even for 4-6 adults, clean and modern, same for the furniture fixtures; shower and toilet rooms were just as spacious and clean. Amenities are more than we needed; laundry machine had easy instructions. Front desk staff was INCREDIBLY helpful and so polite. The deck was a bonus, although the train tracks were right across the street, the view is still just as wonderful. Really enjoyed this property and would return again. Highly recommend to stay here.

The hotel was brand new, with lovely wooden floors and decor. Check in was easy and welcoming and location is close to shops, restaurants and Ueno station. The room is a large open space (we had three people in the flower room). There was also a portable cooking hob if you need to do simple cooking. We thought it was great value for the busy season we were in Tokyo. There wasn’t much to fault, only one minor things which may have made the stay even better- another option for pillow (although this may have been available, and I just didn’t ask).

Great stay with friendly staff, clean and comfortable rooms. The location was very convenient, and everything exceeded our expectations. Highly recommended..

We had a great stay overall. The room was clean, comfortable, and well-maintained. The staff was friendly and helpful whenever we needed assistance, which made the experience even better. We also appreciated having access to laundry facilities and a kitchen—it made our stay much more convenient, especially for a longer trip. The location was good and made it easy to get around and explore. The only minor downside was that space felt a bit limited at times, but it’s pretty normal for this type of accommodation. Overall, we would definitely stay here again and recommend it to other travelers looking for a comfortable and practical place to stay.

It was spacious and very close to the train stations.

Very clean, great location. Only feedback is could use more pillows.