Singapore Adventure Vacations

A great location, staff were excellent, walk to MRT station, perfect, highly recommend

The staff were wonderful. Beautiful, accommodating servers at the rooftop bar, while Theo in the Alley on 25 made our stay truly special.

Faultless. If you can afford it, stay here. Our toddler son had a blast in the indoor playground and outdoor splash playground. Facilities and room exceptional, tropical jungle vibe only minutes from Orchard Rd shopping.

I love the W, but this was below par others. Furthermore having stayed at Sofitel Sentosa previously, at a cheaper price tag I'd go back there before returning to W. Issues we had included: - My partner having a major Fall and injuring his shoulder and hip. There was a wet floor sign, however as this was directly in front of the elevators there was no avoiding walking through the wet floor. - On the last day we were locked out of our room for 45 minutes in wet bathers. Security had to come to fix it as the door swipe totally malfunctioned. - At the Woobar, oil underneath a table stained my dress. They offered to launder it for free. Only for it to be returned STILL with the oil stains. - my partner got a few hard boiled eggs at breakfast. Cracked them all, all fully raw. Such a food safety issue. And very disappointing. Additional feedback, the towels felt quite old/ not soft and very small. A lot of the lounge chairs in pool area were broken. I think every third at least was torn. And every pool towels was shredded on the edges. Really not what you expect from a 5 star hotel.

The staff were wonderful. Beautiful, accommodating servers at the rooftop bar, while Theo in the Alley on 25 made our stay truly special.

Faultless. If you can afford it, stay here. Our toddler son had a blast in the indoor playground and outdoor splash playground. Facilities and room exceptional, tropical jungle vibe only minutes from Orchard Rd shopping.

I love the W, but this was below par others. Furthermore having stayed at Sofitel Sentosa previously, at a cheaper price tag I'd go back there before returning to W. Issues we had included: - My partner having a major Fall and injuring his shoulder and hip. There was a wet floor sign, however as this was directly in front of the elevators there was no avoiding walking through the wet floor. - On the last day we were locked out of our room for 45 minutes in wet bathers. Security had to come to fix it as the door swipe totally malfunctioned. - At the Woobar, oil underneath a table stained my dress. They offered to launder it for free. Only for it to be returned STILL with the oil stains. - my partner got a few hard boiled eggs at breakfast. Cracked them all, all fully raw. Such a food safety issue. And very disappointing. Additional feedback, the towels felt quite old/ not soft and very small. A lot of the lounge chairs in pool area were broken. I think every third at least was torn. And every pool towels was shredded on the edges. Really not what you expect from a 5 star hotel.

A great location, staff were excellent, walk to MRT station, perfect, highly recommend

The staff were wonderful. Beautiful, accommodating servers at the rooftop bar, while Theo in the Alley on 25 made our stay truly special.

Faultless. If you can afford it, stay here. Our toddler son had a blast in the indoor playground and outdoor splash playground. Facilities and room exceptional, tropical jungle vibe only minutes from Orchard Rd shopping.