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"Property has a good location to public transportation and easy walking to eating establishments. We did not try to breakfast but the amenities were very generous. The rooms were clean and spacious. The staffs were very friendly and helpful. Will definitely recommend to others. "

"We were very satisfied with the hotel and went to the bar, the drink was very expensive, but the breakfast was super. "

"Very spacious and clean. Friendly and helpful staff"

"This hotel is top notch. Staff were readily available to help. The breakfast options were great and food was excellent."

"To find the hotel, please make sure to go into the station and go to the 10th floor!! Took us a while to figure that one out. Once we got past that, this hotel was amazing! The breakfast was delicious, fresh and available on time. There were coffee, tea, laundry, water and room service amenities. The room was spacious and clean. Being in the same spot as the train station was also very convenient. "

"Beautiful hotel, great staff, and accommodations."

"Very spacious and clean. I absolutely loved the pillow and skincare they provided. Excellent value and excellent hotel. "

"The room is big spacious, well laid out with quality amenities. The bathroom looks newly renovated. Recommend this hotel to those visiting karuizawa. Walking distance to kyu karuizawa. "