4/5 Good
Verified traveler
2020/8/4
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel near Yokohama Station
For pre-Covid standards, it’s pretty nice, especially for the money. But for during Covid, I felt it could be a little more cleaner. The bathroom floor looked either dated and scuffed or not entirely clean enough. Appreciated that there are signs for corona etiquette and a bottle of alcohol spray at the entrance, but noticed some other guests wearing masks on their chins or even not at all, so I wish the staff could be more clear about wearing masks when indoor at all times.
Unrelatedly to cleanliness, but the elevators are oddly dark inside and slightly jerk-y, which kind of felt a little too Tower of Terror for my liking.
Front desk are kind, it not lacking in some English skills (if you can’t speak Japanese). They helped us call a taxi from our original address to the hotel, and from the hotel to the YCAT airport shuttle. Baggage storage for concierge is not a problem.
Location is a bit of a walk from Yokohama Station, but it’s not bad and not in an overly crowded area.
For the overall value (money, location, the room size we chose), the stay was good.
Stayed 1 night in Aug 2020
