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Reviews of Hotel Terrace Yokohama

3 out of 5
Hotel Terrace Yokohama
Hanasaka-cho 3-95, Naka, Minatomirai, Yokohama, Kanagawa

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 335 reviews" "
Rating 8 - Good. 152 out of 335 reviews" "
Rating 6 - Okay. 88 out of 335 reviews" "
Rating 4 - Poor. 17 out of 335 reviews" "
Rating 2 - Terrible. 4 out of 335 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

INYC, New York, NY

Business traveler
Liked: Cleanliness, staff & service, amenities
The building is dated, with nostalgic details from the 70s/80s (the room key is an actual key, not a card, which I haven’t seen in a hotel for ages!) but well maintained and very clean. It’s a no frill budget hotel but efficiently run by courteous staff and they generously offer complimentary breakfast, snack, coffee, tea and lots of amenity goods - on top of that, I could soak myself in the nice communal bath (which you can reserve for private use) everyday during my stayand I couldn’t be happier. The location is great - easy walk to Sakuragicho, Hinodecho and Minatomirai stations and sandwiched by the lively Noge bar area and the Momijizaka cultural quarters. I really enjoyed staying here and highly recommended.
Stayed 13 nights in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 10 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Choco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
the room is very small.
Stayed 9 nights in Jun 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Good location but poor facility.
Stayed 11 nights in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Rooms are clean and quiet. Short stay did not get to try the breakfast
Stayed 1 night in May 2019

6/10 Okay

Kenjiro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's old, but it works
One of the worst hotels I've stayed at, but i think it's good value. This is the cheapest hotel I've stayed at in japan aside from a capsule hotel. Capsule hotels go from $15-40. This hotel was only $35/night. You get your own space for $35. Id stay here over a fancy capsule hotel where I can hear everyone snoring and moving around. Service is good and the hotel staff is trying. Ochazuke nights, bunch of manga for you to read, different pillows to choose from. Ok, let's start with the elevator that sounds like it's going to break down or fall. I tried using the lamp in the room and the cable ripped off. Black dye or mold on both the shower curtain and the room curtain. Cracks around the sink. I had to spin the faucet a few times to get full water pressure. Holes in the bed sheets. Slow internet. I just used my pocket WiFi. Neighbors? Yea, I heard them arguing or snoring every night. This place just needs a fresh remodel. Location isn't the most convenient, but a short walk. You have to walk about 5-10 mins to get to the fun parts of sakuragicho. Nearest combini is about 1-2 mins away. This place gets the job done, but if you're traveling, I would consider other hotels even for slightly more.
Stayed 6 nights in Mar 2019

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd stay and still loved it.
Great price for the night. Quiet and near shops.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The hotel offered amenities only small hotels like this could offer. Ochazuke meals for after hours. Toshikoshi soba on New Year's eve. New Year's sake. All without charge. Nice touches. But, of course, for the New Year's holidays they jack up the prices like everyone else. The location is nice, close to Sakuragi-cho station.
Stayed 3 nights in Dec 2018

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little old but decent. The bed was a little uncomfortable.
Stayed 1 night in Nov 2018

8/10 Good

A, South Australia

Liked: Cleanliness, staff & service, room comfort
Pretty good breakfast, and friendly staff. Everything works, and the public bath in the basement is a wonderful surprise
Stayed 10 nights in Nov 2018

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay during international conference
Nice hotel with public bath near Sakuragicho JR station and Minato Mirai area. The location was great and away from any noisy roads, the staff were very kind and helpful. The breakfast was plentiful and tasty. The room was standard japanese size but very good standard for the price. Highly recommend if you need to stay in the area!
Stayed 5 nights in Aug 2018

8/10 Good

Shaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great people, comfortable stay.
A modest hotel, but clean and comfortable. The staff were friendly and strove to be helpful, despite the occasional communication gaps. Breakfast was wholesome and the waitstaff kind and courteous. Our wifi experience was better than our average experience at hotels. We wished the airconditioner would cool more, but overall great value and a comfortable stay.
Stayed 6 nights in Jun 2018

10/10 Excellent

Emmenual, Fiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel close to train station
Closest to the sakuragicho train station, Land mark building and cosmo world. Very friendly staff allowed me to check in early and 7 days later checkout late. Buffer breakfast was really delicious. The evening free coffee and green tea was an added bonus.
Stayed 7 nights in Jun 2018

6/10 Okay

Naresh

Disliked: Cleanliness, property conditions & facilities
Good location but not comfortable
The room was dirty and mattress with broken springs. However, managed to change the room which had better mattered. But overall cleanliness was below satisfaction.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, practical
Had a good stay and all my needs were met That’s about it
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well located
good hotel. Had to stay in a smoking room unfortunately due to our late booking

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for everything in Yokohama
Although the staff speak limited English,they make every effort to communicate with you.This is a small,very conveniently located hotel with everything you could need readily available.Excellent location for everything in Yokohama & just a 5min walk from Sakuragicho station which links you to all of Tokyo.I highly recommend the hotel,especially with the low cost.
Stayed 2 nights in Feb 2018

8/10 Good

Bhagyashree, tokyo

Liked: Cleanliness, staff & service, room comfort
It was a good stay. There is a convenience store as welll near from hotel
Stayed 1 night in Dec 2017

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dirk

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Adequate but not memorable
I should’ve read the reviews, as they were pretty spot on. I chose by proximity to my next hotel and only looked at the photo of the entrance and made the reservation. It’s an older hotel - at best it’s Japanese style business lodging. The morning breakfast was adequate but not great. Fairly clean but small and old. If you’re only going to sleep and take off early for a tour of Yokohama, it’s definitely in a good convenient location. Not much around the the hotel, but a short walk takes you to the heart of newer Yokohama.
Stayed 2 nights in Oct 2017

8/10 Good

Ahmed S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
Good location, friendly staff
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time staying in Hotel Terrace Yokohama ~ great location in Yokohama, 5min walk to Sakuraguicho Station.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked 2 nights at a very good price, and based on the price it's consider not bad. Good choice for a short stay, and it's very close to Sakuraguicho Station (which is next station to Yokohama Station).
Stayed 2 nights in Jun 2017

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, convenient for JR
Great staff, really friendly and the public bath was brillaiant

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good for the price
Hotel was kind of old and simple, but it's a good price for what you get. Staff was friendly and helpful too.

6/10 Okay

Harry , okinawa

Liked: Staff & service
Disliked: Property conditions & facilities
Good location to go to bay area
I feel request no smirking room , but mistake order 、but stuff fresixibre to change no smorking room for us .

8/10 Good

Wai Leung

Liked: Staff & service, room comfort
Good price and big room for family with kid(s)
The hotel is not new comparatively but good for family. At Sakuragicho area, most hotels do not have triple beds room with a reasonable price, but Terrace does have and room size is quite enough for us. Their staff is nice and helpful that they helped us to leave the luggages for half a day after checked out. Breakfast option was low-priced but good quality. They provided free coffee and Japanese tea at the lobby during daytime. Even we didn't use the hot spring, but saw many Japanese seniors enjoyed it.

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, with first rate staff.
Good hotel, in a pleasant location. Due to last minute change of plans I arrived 1 and 1/2 hours before check time, and was just hoping i could leave my bags until the allocated time. However i was given the key to my room, and told no problem go ahead. Also on a couple of occasions i needed advice and directions from the reception staff, who were exceptionally helpful and made phone calls for me to assist. I would definitely recommend this hotel.

6/10 Okay

Mihoko

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スタッフの対応が親切。早めに到着した際チェックイン時間前でしたが、すぐに部屋へ案内していただけてありがたかった。
Stayed 1 night in Apr 2024

8/10 Good

HYO CHAN

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
최고 가성비 숙소
숙소가 메인 스트리트가 아닌 골목속에 숨겨져있고 청결상태, 룸컨디션 모두 별로였지만 그것들이 모두 용서되는 침대 3개가 있는 3인실에 저렴한가격, 직원분들도 친절하셨습니다.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

YUKIKO

Stayed 2 nights in Dec 2023

6/10 Okay

Yasushi

Business traveler
Disliked: Property conditions & facilities

6/10 Okay

Yasushi

Disliked: Property conditions & facilities
禁煙ルームに宿泊したが、かすかにタバコの匂いがした。長年の蓄積と思われる。 古い建物の割には清潔感もあり、駅にもランドマークにも近いので、ビジネスユースには良いと思う。
Stayed 1 night in Oct 2023

10/10 Excellent

やすゆき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2時間弱の早めのチェックインでも、対応していただけました。ありがとうございました。
Stayed 1 night in Aug 2023

8/10 Good

Shuntaro

Business traveler
Liked: Cleanliness, staff & service
スタッフの対応はよい。お風呂が狭い。
Stayed 1 night in Jul 2023

8/10 Good

かずお

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2023

8/10 Good

ジュンイチ

Liked: Cleanliness, staff & service, property conditions & facilities
サービスも沢山あり良かった。駅からも近くで移動しやすかった
Stayed 1 night in Jun 2023

8/10 Good

OKUNO

Stayed 1 night in May 2023

6/10 Okay

Ikeda

Business traveler
駅に近く良かったです
Stayed 1 night in Feb 2023

8/10 Good

susumu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

mayumi

Stayed 1 night in Dec 2022

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 1 night in Jun 2022

8/10 Good

etsuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

MASAAKI

Liked: Cleanliness, staff & service, property conditions & facilities
桜木町駅から徒歩数分と便利な場所にもかかわらず、静かな場所。 設備は若干古いがよく手入れされていて問題ない。風呂好きなので大浴場が魅力的。
Stayed 1 night in Dec 2021