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Reviews of Capsule Plus Yokohama Sauna & Capsule

2.5 out of 5
Capsule Plus Yokohama Sauna & Capsule
2-1-5 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken

Reviews

8.4

Very Good

Rating 10 - Excellent. 189 out of 464 reviews" "
Rating 8 - Good. 179 out of 464 reviews" "
Rating 6 - Okay. 67 out of 464 reviews" "
Rating 4 - Poor. 19 out of 464 reviews" "
Rating 2 - Terrible. 10 out of 464 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miwa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Apr 2024

8/10 Good

Rashad

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Renju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night amd it was the perfect place. Right in city center close to train station. Everything was clean and the staff was amazing. I had a good night sleep after a full day of walking
Stayed 1 night in Mar 2024

8/10 Good

mohd annuar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Clean & stylish capsule hotel. Cons: the pillow is too small. Wish they have more confortable futon.
Stayed 1 night in Feb 2024

8/10 Good

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
女性はサウナは使えません。残念でしたけど、コスパは良いと思います。
Stayed 1 night in Feb 2024

10/10 Excellent

Roxanne J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Has everything you need staff are super nice and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Japanese businessman style stay with the spacious bathing area.
Stayed 1 night in Jan 2024

10/10 Excellent

Fan Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. The capsules were mostly quiet. I like that there was laundry, and a lounge to wait until check in time.
Stayed 1 night in Nov 2023

10/10 Excellent

Mikio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities
First time stay at capsule hotel indeed exceeded my expectations. Location and condition of the hotel is amazing. Have a good sleep . Walking distance to Yokohama station.
Stayed 1 night in Oct 2023

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Capsule or upscaled hostel. Recommended.
Upscaled hostel. Friendly service. Walking distance to Yokohama station. Perfect for short over night stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Mary Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Its my first time staying in capsule Very nice experience Definitely will come back again Highly recommended
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Awesome capsule hotel
This was my first capsule hotel, and I loved it! It’s such a cool experience and a great deal. The hotel was clean and safe, and the capsule felt more spacious than it looks. It even has a TV and was very comfortable! The bathrooms and lockers were also clean. The only watchout is I didn’t see a sauna or onsen for women, only men (which I thought was weird)?
Stayed 1 night in Sep 2023

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s recommended
Stayed 5 nights in Aug 2023

8/10 Good

KAHSU LEMA

Everything is good
Stayed 6 nights in Aug 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice capsule hotel with everything you need. The lockers were really slim, but they fit what you need. They have a room for larger luggage and the beds were comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Magdalena

Nice place to stay
Stayed 1 night in Jul 2023

8/10 Good

Jennifer Albers

Liked: Staff & service, property conditions & facilities
This was my first time in a capsule hotel, and I really enjoyed it. The capsule was bigger than I thought it would be.
Stayed 1 night in Jun 2023

10/10 Excellent

Lara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as advertised. Cozy and quiet. The locker room, capsule rooms, storage room, and wash rooms were all clean and tidy and I was not disturbed by the other guests walking by my pod. The amenities were great as well, just would have been nice if there was a women option for sauna and onsen. They only had for men.

10/10 Excellent

Ed

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spaces
Stayed 2 nights in May 2023

8/10 Good

Liezel Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient. Everything provided to where I technically didn't need to bring anything besides a change of clothes for the next day. Would consider staying again.
Stayed 1 night in Mar 2023

8/10 Good

Giovanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me like sauna
Stayed 1 night in Mar 2023
Response from カプセルプラス横浜 on 2023/3/30
We look forward to seeing you again!

10/10 Excellent

Zhu Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and nice location.

8/10 Good

Michael Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clear rules and hassle free. Premium capsule is nice.
Stayed 1 night in Nov 2022

10/10 Excellent

Justin Ryan

Stayed 1 night in Nov 2022

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean – the lobby area, locker room, shower room, capsules, etc. all felt thoroughly cleaned and prepared, which is very appreciated, especially when it comes to shared spaces. It is definitely somewhere you can show up to with minimal luggage, as they provide towels, toothbrush, shampoo/conditioner/soap, slippers, lounge clothes/pyjamas, etc. On the other hand, it may be slightly less convenient if you have a lot of luggage, as the lockers are quite narrow and a small luggage would not fit in there. A backpack likely would. However, there is a separately luggage room for you to store any luggage or oversized bags – this is not locked/monitored, but everyone who goes past the front desk needs to be a paying guest, and Japan itself is quite safe overall in terms of property, and I was never concerned. The locker room itself also does has some larger space in the back for you to open up your luggage and grab stuff temporarily before putting it away. If you are a light sleeper though, or easily affected by other people's noise, this may not be the place for you. Personally, the person in the capsule next to me was talking on the phone well into the night, and they may have thought they were being quiet, the "walls" of the capsules are very thin, and you can very easily hear every noise from people coming through and definitely from the people next to you.
Stayed 1 night in Oct 2022

8/10 Good

Tasma

Stayed 1 night in Dec 2021

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe, has late check-in
A few blocks from Yokohama station and they have late check-in. I arrived around midnight, got checked in very quickly, was given a key/QR code, which opened the women's shower area, women's locker area and women's sleeping area. Very secure. There was a TV and headphones in the capsule. You do have to check out between 10 and 2 if you're there multiple days, but it's a great stop if you're arriving late.
Stayed 1 night in Nov 2021

6/10 Okay

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
No Shower
The hotel did not have showers. For people who do not want to take shower the shared space is hard. Therefore, I would ask it would be good if you put a couple of showers.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place to stay. Very affordable, and the facility was kept clean. My only two complaints are: 1) your capsule doesn't have a door, only a pull-down fabric screen (thus, noises are very audible); 2) your capsule doesn't have a mattress - it's more of a hard futon.
Stayed 1 night in Aug 2021

10/10 Excellent

Anthony, Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For 1st time users, this is a capsule hotel, not a hotel room. You are sleeping in a 1mx1mx2m cubicle with a pillow & blankets. The facility is super clean. The changing area/bath area is stocked with lots of things - toothbrushes, razors, combs, mouthwash etc. The bath is pretty big and clean. There is a big selection of Japanese manga and you are provided PJs that everyone walks around in freely any time of the day. I stayed for 2 nights and my sleeping area was only 1/3 full, I got a corner area so I had a nice sound sleep. With laundry facilities also available, it was a good stay. That being said, some words of advice. The standard capsule size is pretty small in Japan. If you are over 5'10'' or relatively large in size, I would say that the capsule is going to be too small for you. This hotel caters mainly to men so the bathing hours are separate with men allowed from 6pm to 9am. I think women only have a 2hour window in the afternoon. There are individual lockers that are linked to your capsule number but they're tiny; only fit a change of clothes. If you have a suitcase, you'll have to check it in at the front counter. They'll lock it up in a separate room for free. My carry on bag couldn't fit in the locker. Food/drink isn't allowed in the capsules so you'll need to eat/drink on the first floor. There is a 7/11 next door if you want a snack or instant noodles/bento. I enjoyed my stay. It's really clean & quiet. The staff doesn't speak much English but they're polite
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds were very comfortable and more spacious than anticipated. Many amenities available.
Stayed 1 night in Nov 2019

10/10 Excellent

Tak, Fukuoka

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time to use capsule hotel but it was comfortable stay.
Stayed 2 nights in Oct 2019

8/10 Good

Nozomu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay.
It’s good to stay china town area. Hotel condition is so good such as air condition, WiFi and cleanliness. Only one thing that between 10-15 we need to go out because of clean the hotel.
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

6/10 Okay

YUSUKE

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as it’s near to Yokohama station, nice Spa facilities, comfy beds with lots of room and good mood lighting in the sleeping area. Staff are also polite and helpful and stored my luggage Before and after check out.
Stayed 1 night in Mar 2019

10/10 Excellent

Everton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great first experience at a capsule hotel
This was my first experience at a capsule hotel, and I loved this place. Apart from being a capsule hotel, the place is great. Good location, close to Yokohama station. Lots of options around for eating and shopping. The place is super clean, the staff is very friendly, only one person could speak English, but that wasn't a problem at all, communication worked ok. The pods are very spacious and modern, and very comfortable too. The public bath was very good, they provide everything, towels, toiletries, even shaving cream and razor. One note is that there is a time limit, the batch is only open from 6pm to 9am for men. Considering I was out most of the day and only back at night, that wasn't a problem. But in the morning, you have to be sure to be up early. The wifi was super fast, the rest area is very cozy. Breakfast is a good price, but is mostly Japanese food, I paid for it one day, and the next day I went somewhere else.
Stayed 2 nights in Nov 2018

2/10 Terrible

Jessica

Liked: Cleanliness, property conditions & facilities
A Spa Hotel primarily not for women
I booked this hotel solely to use it's public baths (spa) facilities. When I checked in I found out that, being female, I was unable to use these facilities because I had missed the women's window of use time- 15.00-17.30. Had this information been made available when booking I would not have booked to stay at this hotel. (I don't mean for this to come across as a sexist review, I would have been happy to have been able to use the facilities with men too, but the majority of the access time was for men only. There was a mixed gendered window of 9.00-12.00 (check out: 10.00)). Otherwise, it was very clean, comfortable, and had polite and friendly staff. It is also very conveniently located to Yokohama train station (South West exit).
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Not so non-smoker friendly
At least for the women’s section, the smoking area is not sealed at all while connected with the open area. I had to wake up coughing from the smell of cigarette.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed in several different capsule hotels, this one is on higher end price-wise but definitely not so experience-wise. Lockers are tiny, don’t even fit carry-on luggage. Men’s shower/bath only exists on 1st floor at designated time but men’s sleeping units/capsules are on 2nd and 3rd floor. Toilets and wash rooms are not all that clean, capsules alike. Capsules way too small for 6’ or taller guys. Given this price tag, some typical hostels may just offer better quality-price ratio and perhaps comfort as well.
Stayed 1 night in Sep 2018

8/10 Good

Alister

Good choice
This place has every modern convenience imaginable. The capsules are very comfortable and the onsen was terrific. Overall a very pleasant stay and very affordable
Stayed 1 night in Sep 2018

10/10 Excellent

S, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and convenient
The staff is wonderful. Very flexible and nice helping with everything. The entire hotel is spotless and extremely clean. Awesome facilities. Great location and easy for transportation.
Stayed 1 night in Oct 2017

10/10 Excellent

HSIANGMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Good choice for budget travel. Nice Spa facility.
Stayed 2 nights in Aug 2017

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, modern capsule hotel
Clean and comfortable enough for a capsule hotel, with lots of free toiletries and a public bath. Location isn't amazing but still convenient enough. No complaints!
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful first stay at a capsule hotel
Facilities were clean, comfortable and well maintained. The capsule bed was cosy, and a great experience for a first time. Yukata-wear was provided as well. Rather unfortunate that women-access to the public bath is from 3pm-5.30pm only. Bed was a little hard, but it seems common in Japan. Good location, a quick walk away from Yokohama Station and a few other big malls.
Stayed 1 night in Jul 2017

8/10 Good

Huy, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet, and nice staff
I stayed there for just one night, but very impressed, every things are clean, quiet, and staff is very nice. Breakfast is good, too.
Stayed 1 night in Jun 2017