Our room was weigh smaller than the pictures, very tight with 4 of us, there is no room to open our suitcases. AC was dirty and took a couple of hours to cool down the room. It was very uncomfortable, we ended up cancel our stay.
It was hard for international to get a hold of virtual check in. Phone number for emergency, but we don't have a way to call. We got locked out, unable to reach an alive person. Messaged via Expedia, no response.
finally we were able to figure out the code to get in. Everything was in Japanese.