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"Beautiful hotel with tranquil gardens. Heated pool and jacuzzi were both immaculately maintained. The staff were friendly and helpful. The Sunday breakfast buffet had a huge variety of both local and international cuisine. The buffet in the week was still quite large and everything we had was delicious. There is a beautiful bar with great cocktails and friendly staff. After staying at mutiple different hotels in the area this is far and away our favorite."

"High quality of the hotel , staff well trained, all are very kind . Clean , comfort rooms ! Very well satisfied with the hotel in Quetzaltenango!!!!’"

"I truly loved my stay here. It exceeded my expectations. The amenities were amazing, from the complimentary breakfast to direct lake access with included kayaks. Being able to bring my pet along made it even better! The staff were wonderful, friendly, attentive, and always willing to help with anything I needed. The rooms were beautiful, very clean, and the beds were extremely comfortable, making it easy to relax and enjoy the stay. The property itself is stunning. Perfect for spending time outdoors, connecting with nature, and taking in the peaceful views. The free breakfast was traditional, fresh, and absolutely delicious. I couldn’t have asked for a better experience and would definitely stay here again!"

"Excellent staff. "