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Porta Hotel del Lago的簡介

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Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Balcony

Porta Hotel del Lago

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • 游泳池
  • 免費無線上網
  • 可攜帶寵物
  • Spa
  • 餐廳
  • 可供應早餐

Cleaning and safety practices

  • 消毒清潔
  • 前後組旅客入住客房時間間隔 24 小時
  • 提供手部清潔用品

附近地區

    熱門景點Azul Maya Archaeological Museum步行 6 分鐘
    熱門景點Church of Saint Francis步行 14 分鐘
    熱門景點Panajachel Municipal Market步行 15 分鐘
    機場Quetzaltenango (AAZ-Los Altos)開車 109 分鐘

Choose dates to view prices

基本套房, 湖景

4.3/5 guest room rating
  • 25 平方公尺
  • 湖景
  • 最多可入住 2 人 (含所有額外成人與孩童)
  • 2 張標準雙人床 或 1 張特大雙人床

豪華雙人房, 2 張標準雙人床, 湖景

4.7/5 guest room rating
  • 25 平方公尺
  • 湖景
  • 最多可入住 2 人 (含所有額外成人與孩童)
  • 2 張標準雙人床

標準雙人房, 2 張標準雙人床

4.5/5 guest room rating
  • 25 平方公尺
  • 最多可入住 2 人 (含所有額外成人與孩童)
  • 2 張標準雙人床

關於此地區

Panajachel

Located in Panajachel, Porta Hotel del Lago is in a rural area and on a lake. Local points of interest include Multiple Use Area Lake Atitlan Basin, La Galeria, and Azul Maya Archaeological Museum. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.
Popular Location

附近景點

  • La Galeria - 步行 4 分鐘
  • Azul Maya Archaeological Museum - 步行 6 分鐘
  • Casa Cakchiquel Arts Center - 步行 7 分鐘
  • Church of Saint Francis - 步行 14 分鐘
  • Panajachel Municipal Market - 步行 15 分鐘

附近交通

  • La Aurora Intl. Airport (GUA) - 120 min drive

住宿介紹

Porta Hotel del Lago

Family-friendly hotel with restaurant and outdoor pool
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a spa tub, and a sauna are onsite. All 100 rooms offer balconies, room service, and TVs with cable channels. Other amenities available to guests include showers, phones, and desks.
Porta Hotel del Lago offers 100 accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Premium cable television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. A variety of treatment therapies are provided, including hydrotherapy.

獎項與聯盟

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

住宿設施服務

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: GTQ 60.00-100.00 for adults and GTQ 40-100 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center (4725 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Hydrotherapy
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

客房設施

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Turndown service

規定

入住

Check-in from 3 PM - midnight
Minimum check-in age - 18

退房

Check-out before 1 PM

特殊入住指示

Front desk staff will greet guests on arrival

進出說明

Staffed front desk

寵物

Pets allowed for an extra charge of GTQ 200.00 per pet, per day
Dogs and cats welcome
1 per room (up to 22 lbs)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

兒童和加床

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

此住宿接受的付款方式

重要資訊

可選設施服務

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GTQ 60.00 and GTQ 100.00 for adults, GTQ 40 and GTQ 100 for children (approximately)
  • Airport shuttle fee: GTQ 1600.00 per person (one-way)
  • Pet fee: GTQ 200.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

注意事項

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

其他規定

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

住宿別名

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

常見問題

4.0
Very Good
Rating 5 - Excellent. 150 out of 422 reviews
5 - Excellent 36%
Rating 4 - Good. 169 out of 422 reviews
4 - Good 40%
Rating 3 - Okay. 65 out of 422 reviews
3 - Okay 15%
Rating 2 - Poor. 20 out of 422 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 422 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Disliked: Amenities
I loved the view of the volcano and the lake. The vibe at the hotel was different from the location in antigua, didn't feel like a resort as I had hoped considering the location near the lake. The staff was not as attentive and no A/C in the room. The couches in the room looked very dirty. The bathroom also was not as nice as the one in antigua either.
Stayed 1 night in Apr 2021

1/5 Terrible

Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!! Buen espacio para compartir y disfrutar en familia!!!!
Stayed 2 nights in Mar 2021

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from our room. Cleanliness of our room was superb as well as the entire facilities. Very convenient walk to restaurants, stores, boat ducts, as well as the long patch walk by the lake Atitlan.
Stayed 2 nights in Mar 2021