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"Mariachi band was excellent! Gorgeous hotel and friendly staff. Restaurant was amazing. "

"Elevator was out most of our stay. Top floor smelled like weed the entire stay. The room was nice and the staff was very accommodating. "

"This property is an older hotel. It was clean, but the rooms need some updating.There are no ports to charge your phone, so bring a block with you in order to charge devices. There is a desk in the room to work which was nice. The carpet in our room needed to be cleaned, but overall the room, bedding, towels, bathroom was clean. The main complaint that we had was that we paid for breakfast on the Expedia site. The first morning we did get our breakfast. We had bacon, eggs, fruit and toast and it tasted good. This hotel operates differently than most Holiday Inns in that your breakfast is cooked to order. The second morning, however, (Saturday) the cook did not show up and apparently they only have one, so breakfast was not available. This did not make us happy at all. On Sunday, we were going to eat breakfast before we left El Paso, but at 7:00 am, when it was supposed to be open, there was no one to cook breakfast. Again, not a happy customer. They really need to re-evaluate how they handle their "cook to order" breakfast and operate like most other hotels that offer breakfast. The breakfast is not free. You pay for it and we paid for it thru Expedia's site and the hotel did not deliver. Other than that, the hotel is adequate and I would recommend, but just eat breakfast elsewhere."

"I’m 42 and have done a lot of travelling. This hotel stands out! I’ll never forget it and can’t wait to visit again. "

"Very convenient location to the riverwalk. "

"The front desk staff need improvement, they are not friendly at all and when you ask for something they answer in a terrible mood "

"Yes"

"Great "

"The hotel is clean, comfortable, and perfectly situated at both the river walk and reasonable walking distance from the convention center. There is a french bakery across the street, the hotel has decent restaurants, and there are great places to eat and steakhouses nearby. The only reason I'm not giving 5 stars is because the first I was supposed to get there, the hotel was overbooked and I had to spend the night in a very shady motel they booked for me. Otherwise, had a fantastic stay."