Independent West Phoenix hotels

"Lots of things about this priory are great (the staff, the location, the size of the room). But a few things aren't. Primarily the parking. In order to park here, you have to download and use an app that took way too long, was confusing, and never made sense or worked right, and ended up charging more than a valet even though I parked myself. I'm still getting emails from them days after I checked out that are confusing and annoying. Also, the signage is poor. Mostly, it all seems to stem from the fact that this is primarily a residential building with only a limited number of hotel rooms. The signage is poor. No signs for hotel lobby. No signs for the rooms when you get off the elevator. No signage in the parking garage to tell you how to exit. Etc. "

"Place felt like a resort. Rooms were spacious. Staff, especially Danny, Sofia and Ellis were outstanding and helpful. Beds were a little soft. "

"Everything was nice and clean and staff was friendly"

"Good"

"We stayed in a suite with 2 outside patios. The furniture outside was not clean. Our room was very clean. It was a very large suite. We found it odd that the only trash can was located in the bathroom. Also the bathroom was only accessible through the private bedroom. Bugs were a problem at both the adult and family pools. All of the food was excellent. "

"There are stores nearby "

"Didn’t even know they had a spa felt like people didn’t really want families swimming in the smaller pool only for sunbathing and people reading books they only really wanted families at the water park "

"Very clean and nice amenities "

"The staff was exceptional. Very attentive, kind, and helpful. The hotel is charming with its mid-century modern decor. We would gladly stay here again because of the great location and wonderful vibe, but especially because of the service. "