Villas in West Midlands

"Really pleasant hotel staff. All facilities were working. Excellent stay"

"Lovely hard working and helpful staff Would come back "

"Really good stay, excellent service especially from Lydia!"

"Easy check in great for the night "

"good"

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"Friendly helpful staff. Clean room."

"I didn't use breakfast, so I can't comment about it. I am not qualified to characterise the eco-friendly aspects. It is annoying that the survey doesn't allow alternative options for answers. However, my stay at Mercure Hotel West Bromwich was fine. The staff was friendly and helpful when I had situations. I can't mention the names of all staff, because not so many had a badge with the name. I mentioned in a previous of my reviews the name of Marita, purely because she wear a badge, but all her colleagues were super fine. The room was spacious, clean and quiet. The speed of internet... has room for improvement."

"No issues with this hotel, I had to stay one night for business and it gave me everything I needed and was comfortable, clean and the staff were excellent. Couldn’t ask for more for what I needed and would happily stay again!"