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"Very kind and helpful "

"One of the best hotels I have ever visited. Great ambience and easily accessible to go and visit Mumbai! "

"We had a leak in our bathroom causing constant flooding in the bathroom. They tried to repair it by putting tape on it. Took 3 nights for them to finally move us into another room. The 2nd room had a loose shower head, which fell onto my son's head causing a bump. They came and tightened it slightly and it fell again causing more injury. They failed to clean our room a few days, which left us having to use dirty towels constantly.  When providing towels, we kept having to call down for them to provide towels as the house cleaning kept taking them and not replacing them. They did not provide bedding for the sofa bed, when I called for it, I had to set it all up myself. The hotel was under renovation, they we drilling and banging until 2am for the first 2 nights until I complained.  "

"Excellent location and experience "

"It's clean but not sparkling. It is dated and a bit tired. Everything works it's just to be a top hotel it is on need of updating. The pool needs an overhaul. Don't go on the photos. "

"Clean room and nice hotel conveniently located near airport , helpful staff all over the hotel Lounge manager also very polite and helpful and helped us with good seating to view Cricket T20 World Cup matches "

"This Hotel was booked for the convenience of resting up after a long flight and freshening up prior to the long flight home. I was impressed by the Staff and the nice quiet rooms. The old issue of noisy Guests in the corridors has been resolved by signage reminding People that other Guests may be sleeping. Breakfast was very nice and the Reception Staff did remind us upon check-in not to leave the Airport building without a supplied pass to re-enter as Security is very strict."

"Breakfast range was under par. The selection was Not 5 Star"

"It continues to be one of the iconic hotels in the area. Some parts are a little dated, but that is expected given the age of the property. I stayed in a club room - worth every rupee."