Find Resorts & Hotels with Spas in West End

"excellent breakfast!!more than what i expected.love the coffee!!Friendly staff especially the guy at the desk.Very friendly.Room is clean and very spacious"

"Breakfast was great. The room was really really warm"

"Underwhelming. Slow service, uncomfortable beds. Didn’t meet expectations or what we expected of this hotel, sadly. "

"The hotel was a great experience. The two bedroom suite came with all the utensils and dishware you need in the kitchen. There was a dryer and washer in the room, however, the washer ruined some of our underwear. The dryer worked with no issues. There was dish soap and dishwasher soap provided with the hotel. The bathrooms were clean and the bedrooms were spacious. Having two bathrooms was beneficial. The pool was warm and good for the kids. The only downfall of our stay was that there was rarely towels available at the pool. One evening we had to go back to the hotel with no towels. However, our overall experience was amazing and we would stay here again."

"Stayed for a night, was a little hesitant due to the bad reviews. However, everything was perfect. Rooms were clean, modernized and spacious. Our room had a whole kitchen with everything you would need including a full size fridge. We stopped by early to see if we could park the vehicle on the available onsite parking and we were informed our room was ready and we could check in about 3 hours earlier than expected. Close to everything, including grocery store, restaurants, and tourist attractions. Would definitely stay again! Downside: Underground parking is limited"

"Excellent location! Clean unit. Really nice to have a kitchen. Pool is lovely. Only complaint is the electrical outlets are loose so it was hard to charge devices."

"staff is very nice and helpful. Housekeeper work very hard to keep room clean."

"Awesome place to stay. Lunch in the dining room was good and lounge. Black Gold Burger was amazing, highly recommend! Lounge has exceptional entertainment. "

"I booked a room (for 6 nights) with a view to the park, but was surprised after l checked in arround 6 pm, they put me in a back room in facing maintenance area. I want back to the reception and they changed my room facing the park (as per my booking). But the surprise was the windows and the view was blocked be cause they were making maintenance of the facade of the building. It was late and I was tired and has no choice at the time but to acceptfor the night. What added insult to injury l was awakened at 8 in the morning by the noise of workers and drilling on the exact level on the walls next to my room (831). The odd thing is, not all rooms facing the park were covered and under maintenance/ construction. The next day I complained to the receptionist and they apologized as the don't have any availability and they promised to change the room but never did. I had stay the full period with this inconvenience.. as they have took the full amount of my stay once I checked in.. and was not refundable. One of the worst experiences I've ever encountered."