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The Westin Ottawa

4.0 star property
Pet-friendly Ottawa hotel connected to the convention center, steps from Rideau Canal

Choose dates to view prices

The Westin Ottawa is in the heart of the city, steps from Byward Market Square. Dine at two restaurants, grab coffee, or browse on-site stores. Relax in the garden or by the lobby fireplace. Stay active with the indoor pool and 24-hour gym. The staff is genuinely helpful.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
The current price is NT$4,216
NT$5,003 total
includes taxes & fees
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(96 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(71 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 252 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 252 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View

Junior Suite, 1 King Bed with Sofa bed, City View | Living area | 50-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4

What's nearby

  • Rideau Canal - 1 min walk - 0.0 km
  • Rogers Centre Ottawa - 1 min walk - 0.0 km
  • Byward Market Square - 5 min walk - 0.5 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪JOEY Rideau - ‬2 min walk
  • ‪Purdys Chocolatier - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dining Hall - ‬6 min walk

About this property

The Westin Ottawa

Upscale hotel near Rideau Canal
Located close to Rogers Centre Ottawa and Byward Market Square, The Westin Ottawa provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities like racquetball/squash. Stay connected with free WiFi in public areas, and guests can find other amenities such as a fireplace in the lobby and a bar.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, an elevator, and a reception hall
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 492 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 50-inch HDTVs with cable channels
  • Refrigerators, on-request microwaves, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Dec 17 - Dec 18
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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 33 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 62 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 62 per day (in/out privileges)
  • Offsite parking fee: CAD 33 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Does The Westin Ottawa have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

How much does it cost to stay at The Westin Ottawa?

As of 2025/12/14, prices found for a 1-night stay for 2 adults at The Westin Ottawa on 2025/12/20 start from NT$4,216, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Ottawa pet-friendly?

Yes, dogs are allowed at this property.

How much is parking?

Valet parking is available for CAD 62 per day.

What time is check-in at The Westin Ottawa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Ottawa?

Check-out is at noon. Late check-out is available for CAD 50 (subject to availability).

Where is The Westin Ottawa located?

Located in Downtown Ottawa, this hotel is steps from Rideau Canal and Rogers Centre Ottawa. University of Ottawa and Byward Market Square are also within 10 minutes. Rideau Station is only a 4-minute walk and Parliament Station is 11 minutes.

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The Westin Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1009 reviews
Rating 8 - Good. 183 out of 1009 reviews
Rating 6 - Okay. 81 out of 1009 reviews
Rating 4 - Poor. 25 out of 1009 reviews
Rating 2 - Terrible. 31 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pearse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Everything.. clean room, friendly staff, great location.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location convenient for shopping and dining.
Stayed 1 night in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful and the staff very helpful.
Stayed 2 nights in Nov 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very friendly. Room was comfortable and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very well run organization, and service throughout the hotel was outstanding!
Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, incredible amenities, and really well located in the city
Stayed 1 night in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very polite and courteous and our room was quiet and spotless.
Stayed 1 night in Nov 2025

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful, great Gym as well.
Stayed 1 night in Nov 2025

6/10 Okay

Momina

Disliked: Property conditions & facilities
Great location and close to everything. Staff is welcoming and helpful. However rooms are very old with worn furniture and facade. Could use an update to bring it to standards that a Westin should have.
Stayed 1 night in Dec 2025

8/10 Good

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
We love staying at the Westin Ottawa. This was again a great stay however our room was quite loud all night so unfortunately did not get a very good sleep. The valet parking and check-in were quick and easy! I had poached eggs on avocado toast for breakfast at their restaurant which was 10/10!!
Stayed 1 night in Nov 2025

10/10 Excellent

Bin Bin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, and the staff were extremely friendly. We had a pleasant stay and would definitely come back again!
Stayed 1 night in Sep 2025

8/10 Good

Maja

Staff w
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable hotel.
Stayed 1 night in Aug 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, clean room and comfortable bed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great time with my family. Stayed for 3 nights and everything was great from breakfast to spacious rooms . Neat and clean and best thing was u have a mall in the building. Highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Weiliang

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay at The Westin. Great staff, nice amenities, connected to the mall with a number of nice stores, dining options and gym. Nice view from the room and a number of touristy sites within the proximity of the hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Erick

Liked: Cleanliness, property conditions & facilities
Great place to stay if visiting Ottawa downtown
Stayed 1 night in Aug 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms and amenities, good location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Doris

We ended up on the Elite floor although I’m not sure why it was any different - the elevator wait was longer that’s for sure. The room only had one chair while a
Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. First rate valet service. Incredible restaurant in the hotel. Best location. Attached to the Rideau Centre so you have unlimited shopping options. Next to the market so incredible dining options. Amazing staff. Not sure why you would stay anywhere other than the Westin Ottawa.
Stayed 2 nights in Oct 2025

10/10 Excellent

KEJIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient when the hotel is part of the biggest mall in Ottawa. Walking to many nice restaurants and attractions. Great view from the hotel room as well.
Stayed 3 nights in Aug 2025