Find Shopping Hotels in Webster, TX

"The rooms were nice and the staff was great."

"Hotel is super outdated. The beds are probably 20 years old because all the springs are broken and you roll to the middle of the bed and wake up with back pains. The mattresses are dirty and the sheets detach all night. I say mattresses because I changed rooms in hope of a better mattress and pet odors but had the same issue. Staff was great with the circumstances and no control of rooms. The gift shop was over priced with items no one would ever need from another country. Unfortunately I would never recommend this location."

"Room was fine. Just every morning at breakfast their landscaper was using a gas blower that ruined the whole experience. Very loud. No common sense to not have that done or switch to electric so there is no noise. Also area is not walkable to any restaurants. Sorta in a bad spot. "

"Nice place "

"Goof location!"

"The staff are nice and respectful. The rooms are clean, until there was a little bit of soda residue in the bathroom sink and the ants came. Not just a few. My counter was full of ants. They were full so i couldnt change rooms. They gave me clearner to clean them up myself. I asked for a discount. I was told she would have to ask. I did not get a discount. Instead i got to clean ants off the batbroom counter for 2 days. Went to the pool and got into.the hot tub, it was lukewarm bath water. I did ask if they could turn up the heat foe the hot tub, they did. The staff is amazing! I want to give higher stars. "

"Clean room. Great location. "

"Everything was great and nice "

"No water! Had to check out and into a nearby hotel at 9 am and was late to my meeting. Building parking lot looks like a prison. The rooms and building is outdated. Not ever coming back and suggest you look elsewhere. "