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Friendly staff and very clean room

Aw

I will definitely stay here again next time I’m in Houston!

The staff was wonderful. They welcomed us with a warm greeting, water and cookies. Smooth check in process. Convenient location to the airport with a 24 hour shuttle. The shuttle driver Eric even drive us and picked us up from dinner! Highly recommend

Clean and roomy! The kids loved the computers and workout room. The location was easy to get to and close to a walmart and a kroger. Breakfast was really great. I was thinking muffins and cold cereal but they had omelets sausage biscuit & gravy also pancakes. It was an awesome place

Fairfield Inn has become our go to stay when we are in the Webster area for my wife's appointments at UTMB. The rates are very reasonable, the rooms are comfortable, and the front desk staff is always friendly and helpful. There were a couple of minor issues with our room that we addressed with the front desk, and we have no doubt they will be resolved. We'll be looking at Fairfield Inn first when we are heading back.

Excellent room. Bed was not as comfortable as expected for the price. Restaurants nearby were awesome!

Great stay

My husband and I are local to Houston and decided to stay the night after a night of fun downtown. The hotel was at a great location and beautiful inside. We enjoyed the room, the bar and the view. We did not park here due to parking being very expensive but in a downtown metropolitan that’s to be expected always.

When we checked in Gladys made us feel very welcome and really made our trip special. Thank you, Gladys! It was my daughter’s birthday and we lost power during a storm. She sent up treats!

more restaurant options would be nice for business travel.

Much nicer than I thought it would be. Clean, modern, big bathroom, comfortable bed, pretty good hotel breakfast, underground parking was nice because you stay dry loading up in the rain.

hotel staff were AWESOME! helpful and friendly everyone in my group really enjoyed staying there.

Wonderful staff. Very helpful and hospitality was excellent!

Nice hotel with friendly staff, but the area around the hotel is somewhat shady.

The property was very nice. I was a little disturbed to hear the manager come out to the pool to tell the veteran that no dogs allowed in the pool. I looked at the rules posted at the pool and it was not notated there. I also thought the manager would have come to the person and have a reasonable conversation, but he did not. He just yelled it and walked away. The dog was actually a service dog for a military vet who served our country. The great thing is that the vet was compliant and...

We booked a king with sleeper sofa for 2 adults and our teen child. The king bed was terrible with a large dip one one side that was unavoidable. The sleeper sofa would not open to a flat position. We had a late night and just wanted to rest. Not wanting to switch rooms in the middle of the night - we decided to tough it out. Also the smoke detector flashed a very bright green light all night.

We surely lucked out finding this beautiful place! We were running late on arrival, and the staff checked with us and waited up! The inn is like a fairy tale palace! Breakfast was great, too, and we sat by the pool to enjoy our morning beverage. All in all, it was a real gem.

We love & enjoyed our stay! Beautiful, clean & friendly staff.