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American Inn & Suites Waterford

3.0 star property
Inn in Waterford with a sauna and a 24-hour business center

Choose dates to view prices

Photo gallery for American Inn & Suites Waterford

Lobby
Reception
Lobby
Standard 1 King Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board
Banquet hall
At American Inn & Suites Waterford, you can look forward to a grocery/convenience store, dry cleaning/laundry services, and a 24-hour business center. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard King Non Smoking Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Standard King Non Smoking Accessible

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Hair dryer
Jetted bathtub
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds Non Smoking Accessible

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Hair dryer
Jetted bathtub
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 1 King Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Hair dryer
Jetted bathtub
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Hair dryer
Jetted bathtub
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
7076 Highland Rd, Waterford, MI, 48327

What's nearby

  • Pontiac Lake State Recreation Area - 15 min walk - 1.3 km
  • Huron River - 2 min drive - 2.2 km
  • Alpine Valley Ski Area - 9 min drive - 9.4 km
  • Great Lakes Crossing Outlets - 17 min drive - 16.8 km
  • Pine Knob Music Theatre - 19 min drive - 17.4 km

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪Leos Coney Island - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Culver's - ‬7 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪El Patio Mexican Restaurant - ‬11 min walk

About this property

American Inn & Suites Waterford

Inn in the business district
A grocery/convenience store, dry cleaning/laundry services, and a 24-hour business center are just a few of the amenities provided at American Inn & Suites Waterford. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.
Other perks include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, ATM/banking services, and a vending machine
  • An elevator, a 24-hour front desk, and a ballroom
Room features
All 111 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
Extra amenities include:
  • Bathrooms with jetted tubs and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Raised toilet seat (21 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 11:00 PM

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

Frequently asked questions

Does American Inn & Suites Waterford have a pool?

Yes, this property has an indoor pool. Pool access is from 11:00 AM–11:00 PM.

Is American Inn & Suites Waterford pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at American Inn & Suites Waterford?

Self parking is free at this property.

What time is check-in at American Inn & Suites Waterford?

Check-in start time: 3 PM; Check-in end time: 4:30 AM.

What time is check-out at American Inn & Suites Waterford?

Check-out is at 11 AM.

Where is American Inn & Suites Waterford located?

Situated near the airport, this inn is within 2 mi (3 km) of Pontiac Lake State Recreation Area, Huron River, and Pontiac Lake Dog Park. Union Lake and Waterford Oaks Waterpark are also within 6 mi (10 km).

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American Inn & Suites Waterford Reviews

Reviews

5.8
Rating 10 - Excellent. 178 out of 1010 reviews
Rating 8 - Good. 207 out of 1010 reviews
Rating 6 - Okay. 172 out of 1010 reviews
Rating 4 - Poor. 183 out of 1010 reviews
Rating 2 - Terrible. 270 out of 1010 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff were great, the nights were quiet, but the hallway carpets could use a good cleaning.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ruben a

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place stunk and was humid.... the whole place is Ghetto... Goodluck
Stayed 1 night in Aug 2025

2/10 Terrible

Ciarra

Disliked: Cleanliness, amenities, property conditions & facilities
This place was sooo gross. Spelled like cat urine and the rooms were filthy. Very sketchy population here as well.
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the dirtiest, nastiest, hotel I’ve ever stayed at it. You can feel the air in your room, breathing in mold. It smelled absolutely horrible and it was so loud. I wouldn’t recommend staying here, especially if you have children.
Stayed 1 night in Aug 2025

2/10 Terrible

Jeneanne

Disliked: Cleanliness, amenities, property conditions & facilities
This is the most dirty hotel ever, not to mention I had to get “upgraded” to keep my reservation I made a Month and a half ago! It’s not worth the stay or the headache I’m going to stay else where from now on!
Stayed 2 nights in Aug 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine is a Biological hazard. Called health department. Rooms were dirty
Stayed 2 nights in Aug 2025

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs lots of work. Poor remodel, dirty, stinky. Feels a little shady. Seems to house some "residents" with pets, not shaming just leaves it smelling like cat urine.
Stayed 2 nights in Aug 2025

6/10 Okay

Bria

Super affordable and you get what you pay for, the staff is always super nice and accommodating
Stayed 2 nights in May 2025

4/10 Poor

Deborah

Disliked: Cleanliness, property conditions & facilities
No clean towels for our second night, toilet would not flush,and
Stayed 2 nights in Aug 2025

4/10 Poor

Star

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Real musty,holes all over in the room, pictures barely hanging on the wall. Have someone try to get in my room quite a few times. People were always in the hallway smoking.
Stayed 2 nights in Aug 2025

8/10 Good

Chip

Liked: Cleanliness, property conditions & facilities
Property was fine but too many substance abuse users wandering around..They were higher than the fireworks..
Stayed 2 nights in Jul 2025

4/10 Poor

Stacey

Disliked: Amenities, property conditions & facilities
Normally, I don't post bad reviews but this place was ROUGH. It looks like no maintenance happens and it's in disrepair. The housekeeper was checking people in at the front counter because it seemed like it was understaffed. The pictures are deceptive and I didn't expect a five star hotel for the price, but I've stayed in much better maintained places for the same price.
Stayed 1 night in Aug 2025

6/10 Okay

David

Disliked: Property conditions & facilities
The staff was nice, but the place is run-down. Paint peeling in the rooms. Beds seemed clean though. AC worked. Hot water worked. The expedia pictures made it seem nicer than it was.
Stayed 1 night in Jul 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
We didnt have comforters or bath towels & the room was really hot when we checked in
Stayed 1 night in Jul 2025

6/10 Okay

Tess

Liked: Staff & service
The staff was very nice and they were happy to accommodate all of our needs. However, the hotel itself did seem a bit rundown. I had considered switching hotels after the first night but because it was such a short visit I decided to stick it out. It looked a lot better from the outside, so I was disappointed once I was inside.
Stayed 3 nights in Jun 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No remote for tv asked several times for a remote they wouldn’t bring it to us. Keys didn’t work. Door looked like it was kicked in several times was not clean
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Disliked: Cleanliness, amenities
Outlet for microwave and fridge went out sometime and all the food we had in the fridge spoiled. Room was ok, surrounding areas were rough looking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing here
Stayed 5 nights in Feb 2025

2/10 Terrible

Kathy

There was no sign on the building to tell you that it was a hotel. People we standing at the entrance. I felt very in safe and didn’t even enter.
Stayed 1 night in Jun 2025

2/10 Terrible

Gerald

Disliked: Cleanliness, amenities, property conditions & facilities
Run down. The stench of cat and dog pee was overwhelming. The rooms felt filthy did not feel comfortable using the shower.
Stayed 1 night in Jun 2025

2/10 Terrible

Jeremy

Disliked: Cleanliness, amenities, property conditions & facilities
Should be condemned! Noisy and loud! AC unit kept us up all night. Left as fast as we could. Has to record it because no one would believe it.
Damage everywhere
Broken door locks
Stayed 6 nights in Jun 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Curtains half off the rod terrible bathroom very dirty. It smells old. They should be paying us to stay here no breakfast which there was supposed to be just an awful experience never again nobody should stay here ever.
Stayed 1 night in Jul 2025

6/10 Okay

Philip

Disliked: Property conditions & facilities
Breakfast would be nice.
Stayed 1 night in Mar 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty! Visible, years of dirt on the carpet of the stairs. Elevators were dirty, half painted, half renovated? I'm just not sure. The security latch in our room was only half there.
Stayed 1 night in Jul 2025

2/10 Terrible

Haley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at hundreds of hotels and this was by far the worst. The bedding “comforter” was just a sheet, NO COMFORTER. It smelled like cigarettes and the bathtub had old soap and mold growing in it. The lock on the door was broken and we had to have the staff let us in on every entry. They offered to keep the door propped open for easy entry but all of our belongings were inside and there are questionable people living there. Sticky carpets. We asked for a refund but no reply. Stay away.
Stayed 1 night in Aug 2025