We just stayed there as part of a larger group for baseball in Tecumseh. The manager was and staff were awesome! All the kids loved the water park. Would gladly stay there again. John in Birmingham, MI
John
於 2025 年 7 月住了 1 晚
4/10 不太好
Meredith,Minneapolis
親子旅遊
2025 年 7 月 27 日
The elevator didn’t work
Meredith
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Shmika
團體旅遊, 家庭旅遊, 親子旅遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff friendly
Clean safe environment
Shmika
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Reaunna
2025 年 7 月 23 日
不喜歡:整潔度、員工素質和住宿環境和硬體
I will never come back here they had bedbugs and the room was dirty . The pool was dirty the air didn’t work it was terrible
Reaunna
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Tammy,Oak Park
2025 年 7 月 19 日
喜歡:整潔度、設施服務和住宿環境和硬體
Jarrett is man of many hats. He made our visit special. When ever we had a question he was never too busy for us. He was awesome. See you soon
Tammy
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Lesley
2025 年 7 月 16 日
喜歡:整潔度
Lesley
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Shelby
親子旅遊
2025 年 7 月 13 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Waterpark passes are not included with stay, which is dumb, as that is not listed. Staff is unprofessional. My room which was 134 smelt horrible, the staff only came in and sprayed air freshener. Refrigerator in the room does not work. The shower gel in the shower was not filled. Hair in the tub. Breakfast bar was not served, although it's advertised.
Vending machines in the Resort was down. So you couldn't buy snacks or drinks which is crazy..
The WaterPark was hotter than it was outside. Very slippery when trying to walk to different areas of the WaterPark. Lockers for the day was pricey.. be sure to pack drinks and snacks. They charge 2.00 for 50 cent chips and 3.00 for a can of pop.
Arcade Room was horrible. No prizes were filled in most of the machines. Very dark & 100° in there. I don't know if their cooling system is down or what.. but $60/ticket for the WaterPark was not worth it.
Shelby
於 2025 年 7 月住了 1 晚
6/10 一般般
Cassandra
親子旅遊
2025 年 7 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What I didnt like was the fact expedia didnt explain that there was an additional fee to enter the water park. Imagine renting three rooms and having to pay $50 per person with a group of 12. You all need to put that on the site. The hotel was very accommodating but i was livid.
Cassandra
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Tierra
家庭旅遊, 親子旅遊
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Had so much fun definitely recommend
Tierra
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Forever
2025 年 7 月 11 日
Forever
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Lesley
2025 年 7 月 7 日
喜歡:整潔度和員工素質
Lesley
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jamel
2025 年 7 月 6 日
喜歡:整潔度
Jamel
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jamel
親子旅遊
2025 年 7 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My granddaughter celebrated her 3rd birthday and she had a great time. Shedded tears when it was time to check out. Great time we truly enjoyed ourselves and we will come again.
Jamel
於 2025 年 7 月住了 1 晚
8/10 不錯哦
CARLITA
2025 年 7 月 6 日
CARLITA
於 2025 年 7 月住了 1 晚
6/10 一般般
Angela
家庭旅遊, 親子旅遊
2025 年 7 月 1 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Last time we visited the resort was in 2016. And you could tell the difference. Which shouldn’t be. Things should have improved over time yet it didn’t. The hotel is outdated. We had to move 3 times to get a standard room that met our expectations and they actually still didn’t meet our expectations but my daughter and I still had a blast and made the best of it. The morning of check out, i called to get a late check out and to get more towels but the phones were down. So instead of enjoying our room and the bed, i was forced to get up and go to the front desk. There was no complimentary breakfast. I even inquired and was told there would be coffee but by the morning, there was no coffee. The elevators weren't working and there was a leakage in the business center area. The bath tubs are rusted and the info you see on the phones to call the front desk are no longer attached to the phones. The staff was really nice and accommodating and we really enjoyed the manager Jerry. He was really nice and helpful, making sure our stay was pleasant. We walked to the Great Lakes restaurant and there food was excellent. My daughter enjoyed the water park and didn’t want to leave so we will back with her other siblings soon! Overall, we had an amazing stay and will go back.
Angela
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Tiffany
家庭旅遊, 親子旅遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me and my family had a great time and we will be back
Tiffany
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Karen
2025 年 6 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
We brought our 2 grandsons to stay overnight and play at the waterpark… they really enjoyed ourselves and will be back soon. The only disappointment was that the air conditioner was not working in the arcade.
Karen
於 2025 年 6 月住了 1 晚
4/10 不太好
Latonya
2025 年 6 月 25 日
不喜歡:住宿環境和硬體
Latonya
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Jacob
情侶出遊
2025 年 6 月 22 日
喜歡:整潔度、員工素質和設施服務
We had a great weekend here would come back
Jacob
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Jerry
家庭旅遊
2025 年 6 月 20 日
Could not use the water park when I got there from 6:00 to 8:00 then the next day the water park was tied up to 2:00 p.m. so we only got 5 hours to swim pillow's hair hair all over and both bedrooms pillows not clean human hair on them manager was not cooperative with me for making it convenience for me and my kids on the swimming activity overcharged me $350 for 2 days of swimming passes which I only got to swim approximately about 2 days I got eight hours of swim time not cool at all splash universe I will never go to splash universe again or take my kids it's trash and the first thing he said my owners are in business to make money not to give money back he never gave courtesy to the customer first recommendation never go there again.
Jerry
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Terrell
2025 年 6 月 20 日
喜歡:員工素質
I just wanna give the manager Jared 10 stars. He was excellent with customer service went above and beyond that his way to make sure everything was right even though Expedia did not let us know that the tickets for the waterpark was not included. He also made it right, so I just wanna give a big shout out to Jared the manager And.
Terrell
於 2025 年 6 月住了 2 晚
6/10 一般般
Chrystie
家庭旅遊, 親子旅遊
2025 年 6 月 15 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dead bugs in the bathroom
Chrystie
於 2025 年 6 月住了 1 晚
6/10 一般般
vici
情侶出遊
2025 年 6 月 15 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
elevator did not work vending machines did not work no breakfast no way to get anything to drink.
vici
於 2025 年 6 月住了 1 晚
6/10 一般般
Heath
情侶出遊
2025 年 6 月 14 日
喜歡:整潔度、員工素質和設施服務
Very dated, rooms could use some maintenance. Air conditioner had a hard time working.