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"nice clean room and food good and service thank you!"

"Great hotel in wonderful location just a short walk from the Tower of London, and the Tower Hill and Bank underground stations. The front desk staff were all delightful and very accommodating. The room was always kept clean and well made up every day (without having to request or beg for housekeeping like in the USA). The room was a decent size and the bathroom large with both a bath and shower. We had a room tucked away in a corner and although the hotel was full over the holiday weekend, we did not hear any noise at all from other guests. My only complaint is that there should be a wall outlet on both sides of the bed because most people keep their phones charging besides them overnight or use them to listen to music to settle down, or need to run a CPAP. Luckily we had a portable extension cord with us so we were able to work around it. Highly recommend this hotel and I’d definitely stay here again when in London. "

"Dodgy room, great location, nice but inexperienced staff, paper thin walls heard couples fighting on floor very late at night. Hand soap in room empty on arrival"

"Nice and clean, good location , friendly staff. Didn’t have breakfast but might next time!"

"Really quite abysmal. The single rooms are like small cabins on the fifth floor. The heat in my room was unbearable throughout the day and night and the aircon would blow hot air at a setting of 13 degrees. The window was wooden and single paned so all the noise of the traffic could be heard, especially as one of the windows locks didn't work. The bathroom was very, very small. Even the small details were not done right; like the soap provided in dispensers which leaves a film residue on your hands. Another member of my travelling party had bugs in their bed and had to be relocated. Other than the hotels location and responsiveness of staff, there is nothing else positive to say. "

"Great overnight stay, ideal location for walking to Covent Garden area, and Heathrow transport. Twin room was very comfortable, although the shower/bath layout was a bit awkward due to the ceiling on 6th floor. Will definitely be back! "

"Great location if you want to experience London outside of tourist locales. Staff is warm and welcoming!"

"Good"