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"great nice and new"

"I arrived very late and they granted me an extra hour. Both the gentleman who let me in at night as well as the two ladies who I interacted with during the day were truly kind and decent and despite my—perhaps—haggard looking condition, treated me kindly and with respect. The woman who helped me in the morning was especially patient and nice but naturally gave out a vibe that demanded respect and showed she was in charge, but in a professional and not at all overbearing manner. Let’s just say I was tired and not looking my best. I did my best to give her that respect she rightly deserved. I wouldn’t back indeed and next time use the pool and sauna, etc. Great little spot for the price and locale and I am truly grateful for the way I was treated and the experience in general. "

" ⸻ A Grateful Washingtonian Mom’s Experience in Burlington, Vermont I came up from Washington, D.C. with my senior high school son to visit Middlebury College. As a Black family traveling to a town where we quickly noticed there weren’t many people who looked like us, I was honestly a little nervous about how we’d be received. But staying at Bristol Suites hotel in Burlington changed everything all thanks to the hotel keeper Ms. Niko. From the moment we arrived, Ms. Niko welcomed us with warmth, kindness, and genuine care. She made sure our room was perfect and that we felt comfortable and safe. When we realized there were no taxis or Ubers available to get us to the college, Ms. Niko didn’t hesitate she offered to drive us herself so we wouldn’t be late for my son’s meeting. That act of generosity meant so much to me. It wasn’t just good service it was compassion and community. Ms. Niko went above and beyond, and I’ll never forget it. If you’re ever visiting the area, especially as a Black family, know that there are people here who see you and will look out for you. Ms. Niko is one of them. "

"Room was clean and had everything I needed for a quick visit! "

"Great place to stay while checking out historical sites arou d it."

"I loved staying in such a historic building. The room(s) were nice, clean and the bed was comfortable. My dinner at the tavern was spectacular! I will stay here again next time I come to Middlebury. "

"Park and dly out of Manchester. Shuttle is easy to the airport and back. Rooms are clean, only stayed one night"

"Great spot! So clean, updated and full of amenities! Friendly crew too!"

"The room I stayed in had questionable carpet. But the area and price made it all worth it. I just wore shoes the whole time. "