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"Excellent"

"Very clean room & courteous, helpful staff."

"I love this hotel. Great location, excellent staff, food in both restaurants was delicious, maintenance staff were very helpful when needed. "

"Excellent experience with a Fairmont Club room - spotless, comfortable, extremely friendly and helpful staff, good food"

"Immaculate stay, staff was incredibly helpful and friendly. 10/10 recommend!"

"This was a wonderful place to stay!!! The location was great and within walking distance of so many different places whether it was shopping restaurants the harbour grocery stores and parks. The hotel was beautifully decorated for Christmas when we were there. It was also very nice to have a restaurant on site. The swimming pool, the library and games room, the shuffleboard and pool table were all nice to have access to. Being able to park on site was also great as there was limited street parking during the day. All of the staff were very friendly and accommodating. We will definitely stay there again when we return to Victoria."