Fairmont Empress

A peaceful eco-certified sanctuary in Victoria where travelers can relax their bodies and minds while enjoying the natural surroundings

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Where to?

Dates

February 2026

March 2026

Ocean views, serves lunch and dinner - Fairmont Empress (Victoria)

Meeting facility - Fairmont Empress (Victoria)

The Fairmont Empress offers a serene escape amidst Victoria's natural beauty. Guests can enjoy the Willow Stream Spa, dine at two restaurants, and relax by the indoor pool with sun loungers. The property also features an on-site garden and shopping options.

Wonderful

Popular amenities

Pet friendly
Free WiFi

NT$6,662 total

includes taxes & fees

Feb 16 - Feb 17

Room options

Check availability for these dates

Tonight

Jan 28 - Jan 29

Tomorrow

Jan 29 - Jan 30

All rooms

2 beds

1 bed

Showing 21 of 21 rooms

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont City View 2 Double

Excellent

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

Pillowtop bed

240 sq ft
Sleeps 3
2 Double Beds
City view

Deluxe City View 2 Queen

Excellent

Highlights

Separate sitting area

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

334 sq ft
Sleeps 4
2 Queen Beds
City view

Fairmont Gold Harbour View 1 King

Exceptional

Highlights

Air conditioning

Executive Lounge

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2014

Portable fan

Blackout drapes/curtains

Premium bedding

323 sq ft
Sleeps 2
1 King Bed
Harbor view

Fairmont City View 1 Queen

Wonderful

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

Pillowtop bed

280 sq ft
Sleeps 2
1 Queen Bed
City view

Deluxe City View 1 King

Wonderful

Highlights

Separate sitting area

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

382 sq ft
Sleeps 3
1 King Bed
City view

Fairmont Gold City View 1 King

Exceptional

Highlights

Air conditioning

Executive Lounge

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

301 sq ft
Sleeps 2
1 King Bed
City view

Junior Suite City View 1 King

Exceptional

Highlights

Separate sitting area

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

Premium bedding

Separate bedroom

Pillowtop bed

452 sq ft
1 bedroom
Sleeps 3
1 King Bed
City view

One Bedroom Suite City View 1 King

Wonderful

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

Premium bedding

Separate bedroom

Pillowtop bed

Down duvet

450 sq ft
1 bedroom
Sleeps 4
1 King Bed
City view

Fairmont City View 1 King

Wonderful

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

Pillowtop bed

280 sq ft
Sleeps 2
1 King Bed
City view

Deluxe City View 1 Queen

Wonderful

Highlights

Separate sitting area

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

382 sq ft
Sleeps 3
1 Queen Bed
City view

32-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite City View 1 King

Exceptional

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

Pillowtop bed

474 sq ft
Sleeps 4
1 King Bed
City view

Fairmont Gold Deluxe City View 1 King

Exceptional

Highlights

Air conditioning

Executive Lounge

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

377 sq ft
Sleeps 2
1 King Bed
City view

Fairmont Gold Deluxe City View 2 Queen

Exceptional

Highlights

Separate sitting area

Air conditioning

Executive Lounge

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 4
2 Queen Beds
City view

Fairmont Gold One Bedroom Suite City View 1 King

Exceptional

Highlights

Air conditioning

Executive Lounge

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2014

Blackout drapes/curtains

Premium bedding

Separate bedroom

522 sq ft
1 bedroom
Sleeps 4
1 King Bed

Fairmont Gold Deluxe Harbour View 1 King

Exceptional

Highlights

Separate sitting area

Air conditioning

Executive Lounge

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

323 sq ft
Sleeps 3
1 King Bed
Harbor view

Fairmont Harbour View 1 Queen

Wonderful

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

Pillowtop bed

280 sq ft
Sleeps 2
1 Queen Bed
Harbor view

Deluxe Harbour View 1 King

Exceptional

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

Pillowtop bed

382 sq ft
Sleeps 2
1 King Bed
Harbor view

Fairmont Gold City View 1 Queen

Exceptional

Highlights

Air conditioning

Executive Lounge

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

301 sq ft
Sleeps 2
1 Queen Bed
City view

Fairmont Gold Harbour View Executive Suite 1 King

Highlights

Air conditioning

Executive Lounge

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

Premium bedding

Separate bedroom

Pillowtop bed

420 sq ft
1 bedroom
Sleeps 3
1 King Bed
Harbor view

Signature Harbour View 1 King

Exceptional

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

Pillowtop bed

344 sq ft
Sleeps 3
1 King Bed
Harbor view

Deluxe Harbour View 2 Queen

Very good

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Portable fan

Blackout drapes/curtains

Premium bedding

Down duvet

Pillowtop bed

376 sq ft
Sleeps 4
2 Queen Beds
Harbor view

About the neighborhood

Located on the waterfront, Fairmont Empress is in Downtown Victoria neighborhood and is connected to the convention center. Victoria Harbour and Victoria Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Market Square and Chinatown. Traveling with kids? Don't miss Victoria Bug Zoo and Butchart Gardens. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Guests love the hotel's location for the sightseeing. Visit our Victoria travel guide

721 Government St, Victoria, BC, V8W1W5

What's nearby

Government Street
1 min walk - 0.0 km
Royal BC Museum
3 min walk - 0.3 km
British Columbia Parliament Building
3 min walk - 0.3 km
Victoria Harbour
4 min walk - 0.4 km
Victoria Clipper Ferry Terminal
6 min walk - 0.5 km

Getting around

Victoria Intl. Airport (YYJ)
32 min drive

Restaurants

The Sticky Wicket Bar & Restaurant
6 min walk
Milestones
2 min walk
Starbucks
4 min walk
Tractor
2 min walk
Q At The Empress
1 min walk

About this property

Fairmont Empress

Family-friendly hotel near British Columbia Parliament Building

Located close to Maritime Museum of British Columbia and Victoria Bug Zoo, Fairmont Empress provides a terrace, an art gallery on site, and a shopping mall on site. Adventurous travelers may like the cycling at this hotel. Treat yourself to hydrotherapy, a manicure/pedicure, or a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a hair salon.

Other perks include:

An indoor pool and a children's pool, along with sun loungers
Limo/town car service, full breakfast (surcharge), and bike rentals
Valet parking (surcharge), an electric car charging station, and access to a nearby indoor pool
Express check-out, express check-in, and massage treatment rooms
Guest reviews give top marks for the helpful staff, proximity to shopping, and first-rate property condition

Room features

All 431 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.

More conveniences in all rooms include:

Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with designer toiletries and tubs or showers
32-inch flat-screen TVs with cable channels
Wardrobes/closets, electric kettles, and portable fans

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Pool
Hot tub
Pet friendly
Kids pool

NT$4,819 total

includes taxes & fees

Feb 8 - Feb 9

Compare similar properties

Property amenities

Internet

Available in all rooms: WiFi (CAD 14.95 per night)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service
Self parking on site (CAD 37 per day; includes in/out privileges)
Valet parking on site (CAD 51 per day; includes in/out privileges)

Food and drink

Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 20 to 40 for adults and CAD 10 to 20 for children
2 restaurants
A bar/lounge
Coffee and tea in common areas

Restaurants on site

Lobby Lounge
Q at the Empress
Q Bar

Things to do

Art gallery
Bicycle rentals
Children's pool
Designer stores
Full-service spa
Health club
Hot tub
Indoor pool
Indoor pool (guest access)
Sauna
Shopping mall
Steam room

Family friendly

Children's pool
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

24-hour business center
Conference center (22,600 square feet of space)
Meeting rooms

Outdoors

Garden
On the waterfront
Picnic area
Pool loungers
Terrace
Vegetable garden

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

No elevator

More

100% renewable energy
8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1908
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Edwardian architecture
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

32-inch flat-screen TV with cable channels
Pay movies

Food and drink

Coffee/tea maker
Electric kettle
Minibar

More

Air conditioning
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Portable fan
Recycling
Safe
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 9 2026 to February 6 2026 (dates subject to change):

Sauna
Hot tub
Swimming pool

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
Self parking fee: CAD 37.00 per day (in/out privileges)
Valet parking fee: CAD 51.00 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The photos are representative of rooms offered and may differ from the actual room received.

We should mention

This property does not have elevators

Pool access available from 5:00 AM to 11:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Empress Fairmont

Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Hotel Victoria

Fairmont Empress Victoria

Empress Hotel Victoria

Fairmont Hotel Empress

Fairmont Hotel Victoria

Fairmont Victoria

The Fairmont Empress Hotel Victoria

Victoria Fairmont

The Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Victoria

Fairmont Empress Hotel Victoria

Frequently asked questions

Does Fairmont Empress have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 5:00 AM–11:00 PM. The pool will be unavailable from January 9 2026 to February 6 2026 (dates subject to change).

How much does it cost to stay at Fairmont Empress?

As of 2026/1/28, prices found for a 1-night stay for 2 adults at Fairmont Empress on 2026/2/16 start from NT$5,686, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Empress pet-friendly?

Yes, this property allows pets (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 37.00 per day. Valet parking is available for CAD 51.00 per day.

What time is check-in at Fairmont Empress?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fairmont Empress?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont Empress located?

This family-friendly Victoria hotel is located on the waterfront, within a 5-minute walk of Maritime Museum of British Columbia, British Columbia Parliament Building, and Victoria Bug Zoo. Victoria Harbour and Market Square are also within 10 minutes.

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Fairmont Empress Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

10/10 Excellent

CARSON

2026/1/18

Liked: Cleanliness, amenities, property conditions & facilities

Clean and comfortable rooms. Friendly staff and convenient location!

Stayed 2 nights in Jan 2026

8/10 Good

Tatiana

2026/1/25

We had a great weekend in Victoria , staying at Empress was a wonderful experience, although we used to more modern and spacious hotels in Victoria but this has special ambiance and breathtaking views.

Stayed 2 nights in Nov 2025

10/10 Excellent

JENNY

2026/1/3

Liked: Cleanliness, amenities, property conditions & facilities

Clean rooms, friendly staff, good amenities.

Stayed 2 nights in Dec 2025

10/10 Excellent

Hesam

2026/1/21

Liked: Cleanliness, property conditions & facilities

Clean, spacious rooms. Room service was good.

Stayed 3 nights in Jan 2026

8/10 Good

MELANIE

2025/12/19

Liked: Cleanliness, amenities, property conditions & facilities

Hotel is lovely, staff are wonderful, location is perfect and the room was clean and well appointed.

Stayed 2 nights in Dec 2025

10/10 Excellent

Dawn

2025/12/13

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent service, Fabulous restaurants and great location!

Stayed 2 nights in Dec 2025

10/10 Excellent

Hanessa Kaur

2025/12/30

Liked: Cleanliness, amenities, property conditions & facilities

EXCELLENT service, the staff went above and beyond to ensure our stay was enjoyable

Stayed 1 night in Dec 2025

10/10 Excellent

Kelli

2026/1/19

Liked: Cleanliness, amenities, property conditions & facilities

Large, clean, well appointed room. Lovely high tea. Concierge was excellent.

Stayed 2 nights in Jan 2026

8/10 Good

Tamela

2025/12/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff. Pretty hotel. Amazing location!

Stayed 1 night in Dec 2025

10/10 Excellent

Alissa

2025/12/18

Liked: Cleanliness, amenities, property conditions & facilities

Great location - welcoming staff - lots of amenities & a room cleaned twice per day!

Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

2026/1/11

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel and staff were great. If you booked gold floor amenities there is a separate area and special check in desk.

Stayed 3 nights in Nov 2025

10/10 Excellent

Janet

2025/12/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were amazing!

Stayed 4 nights in Dec 2025

10/10 Excellent

Geoff

2025/12/25

Liked: Cleanliness, amenities, property conditions & facilities

Staff was very helpful and friendly!

Stayed 1 night in Dec 2025

10/10 Excellent

Caitlin

2026/1/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was nice and clean. Loved my stay at the Empress, beautiful hotel and I enjoyed the stores they have available, purchased some items at the tea shop and clothing store only suggestion is that they could put the warmer plush robes to wear in the rooms, instead of just the towel robes.

Stayed 3 nights in Jan 2026

10/10 Excellent

Pebbles

2026/1/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is efficient, friendly. The overall ambiance of the building is incredible combined with close proximity to the ocean & downtown is perfect for an unforgettable stay in Victoria.

Stayed 1 night in Dec 2025

10/10 Excellent

jake

2026/1/4

Liked: Cleanliness, amenities, property conditions & facilities

Staff was great

Stayed 1 night in Jan 2026

8/10 Good

RONALD

2025/12/6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location.

Stayed 3 nights in Dec 2025

8/10 Good

JENNIFER

2026/1/21

Liked: Cleanliness, property conditions & facilities

Clean room Pleasant staff Heating was very loud when it came on Disappointed that the pool wasn’t open

Stayed 1 night in Jan 2026

10/10 Excellent

Adam

2026/1/19

Liked: Cleanliness, amenities, property conditions & facilities

We really enjoyed our recent stay at the Fairmont Empress. It’s obviously a beautiful, historic building, but the atmosphere felt welcoming rather than stuffy. Our room was comfortable and well-maintained, and the location right on the harbor made it easy to walk to dinner and explore the city. The staff were professional and helpful whenever we needed anything. Overall, a very solid, high-quality experience in Victoria.

Stayed 1 night in Jan 2026

10/10 Excellent

Murray

2026/1/9

Liked: Cleanliness, amenities, property conditions & facilities

Outstanding service!

Stayed 2 nights in Jan 2026

10/10 Excellent

Jayson

2025/12/30

Liked: Cleanliness, amenities, property conditions & facilities

Great experience with facilities and staff

Stayed 2 nights in Dec 2025

10/10 Excellent

henry

2025/12/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

High tea is amazing. For an old building it is well kept. Staff go above and beyond to make your stay excellent. Centrally located.

Stayed 1 night in Aug 2025

10/10 Excellent

Uzoma

2025/12/4

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Staff members were amazing

Stayed 4 nights in Nov 2025

10/10 Excellent

Robert

2025/12/8

Liked: Staff & service, amenities, property conditions & facilities

Excellent experience with a Fairmont Club room - spotless, comfortable, extremely friendly and helpful staff, good food

Stayed 2 nights in Dec 2025

10/10 Excellent

Agrima

2025/11/19

Liked: Cleanliness, amenities, property conditions & facilities

It was a wonderful experience Loved every bit of the stay The rooms were phenomenal

Stayed 1 night in Nov 2025

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Fairmont Empress

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Fairmont Empress

Awards and affiliations

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