「The staff was professional and empathetic. My flight was cancel at 11pm and when I called Delta there was a 4 hour wait time. I decided to go to the airport just to find out it was closed but before I left i informed the front desk gentleman about mentioned he will wait for our situation and keep our room open. We headed back and he was waiting with us by the entrance with waters and new keys. That gesture went a long way. Thank you! 」
「It looked pretty new and the room was big and clean. There were always snacks in the lobby area which was nice. There was a small box of Christopher Elbow chocolate in the room as a welcoming gift and we enjoyed it. 」
「The staff was very professional and clam even though helping a line of people. Room is clean, bed is comfortable upgraded. Connected room is convenient for my children to stay near The only thing didn't work was the air conditioner that comes with fan and no way to turn it off without turning of the air conditioner. 」
