Free continental breakfast
Check availability

Reviews of Sayong House

2.5 out of 5
Sayong House
Jalan Dewi Sita, Gang Maruti, Ubud, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 109 reviews" "
Rating 8 - Good. 32 out of 109 reviews" "
Rating 6 - Okay. 8 out of 109 reviews" "
Rating 4 - Poor. 4 out of 109 reviews" "
Rating 2 - Terrible. 3 out of 109 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service
Nice and traditional style accommodation. Centrally located. Walking distance to shops, restaurants and Ubud Markets.
Stayed 3 nights in Apr 2024

6/10 Okay

Gwen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Quiet. Staff attentive to your needs. Bathroom and towels need upgrade.
Stayed 4 nights in Mar 2024

4/10 Poor

Monica, Beaverton

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The owner told me there was no way that there was a leak from the ceiling -- which covered an area larger than my pillow, after a night of heavy rain. The staff did confirm there was indeed a leak. No apology from owner. Threatened to charge me for the water damage. There isn't wifi in the rooms -- you have to sit outside to get good wifi. Location is great, BUT it is NOT car accessible, and lots of motorbikes just want to drop you off at the end of the little alley.
Stayed 4 nights in Mar 2024
Response from Kadek on 2024/3/27
Dear Monica Gill,What about those of you who bring pets into the room without permission? Have you also apologized to us?Thank youBest regards,Kadek

10/10 Excellent

Theresea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very central to everything!
Stayed 3 nights in Mar 2024

10/10 Excellent

MARCO, RICHMOND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and comfortable place in Bali. Kadek, our host was very friendly and efficient. This guest home has everything you need. There is even a swimming pool to refresh your self after your long journey in Bali!
Stayed 4 nights in Jan 2024
Response from Kadek on 2024/2/12
Dear Marco,Thank you Marco. We are happy to hear that.Hopefully we meet again. See you next time.Best regards,Kadek

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven in Paradise
Booked one night, stayed 4. Right in the middle of town, Yeh quiet. Living or stay here & we will be back
Stayed 1 night in Jan 2024

8/10 Good

Ugur

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Bathroom should be better, nice place to stay short term

6/10 Okay

JingJing

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If your are ordering Grab/Taxi you have to walk to the pick up point, the hotel is located at the end of the little lane and the build of the hotel looks very traditional Balinese architecture it’s beautiful. The room inside its average there’s no mini fridge nor chair inside the room. But you get a balcony to your own outside and a table which you can have your meals outside. The location of the hotel is convenient coz many restaurants and bars and more are walkable. Walking to the Ubud only takes about 5-10 mins.
Stayed 3 nights in Jan 2024

10/10 Excellent

Terese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Saying House was perfect for what we were looking for - not a fancy 5 star hotel you could find anywhere but a place that felt like Bali - the vegetation all around and the beauty and simplicity and cleanliness of the place. We found great restaurants and shopping and massages all nearby and everyone was so kind.
Stayed 7 nights in Jan 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely, very affordable, accommodation with breakfast, in the center of Ubud but bery quiet. Lovely garden, family temple, and swimming pool. Family home environment with 3 levels of guest rooms. Near art market, Ubud Palace and Saraswati water temple.

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed to stay at Sayong House. Very convenient to walk around Ubud. All staff are so friendly and kind. Yummy breakfast serviced on time. Kadek arranged a tour and a taxi to next distinction. She is very easy to talk to and she gave me a lot of advice where to go as well as what to do. Definitely recommend to stay here. Especially, first time to visit in Ubud. Thank you very much for a lovely stay and welcomed!
Stayed 3 nights in Nov 2023

8/10 Good

samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean room in a convenient location right in the middle of town. plenty of restaraunts in walking distance. the AC was impressively cold, and the complimentary breakfast service was great. the wifi didnt work very well at all, so we did have to walk to nearby cafes to use our phones. there was also construction happening daily during our stay which was very loud, but we werent too bothered by it. staff was friendly and helpful as well. overall this was a good value for our stay in ubud, especially since many restaraunts are very expensive there these days.

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of @Ubud that is quiet and central to everything.
Stayed 7 nights in Nov 2023

10/10 Excellent

Josiah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and always available. It felt peaceful and clean. The pool was great too!
Stayed 4 nights in Nov 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at this wonderful B&B. Kadex organised a fabulous white water rafting experience and transfer on with a discounted rate. All the staff are extremely hard working and helpful, nothing is too much trouble. My room was really large with good air conditioning. It’s quiet at the end of the street, with peaceful gardens, yet in easy reach of all the busy markets. Don’t hesitate to book here 😊
Stayed 3 nights in Oct 2023
Response from Kadek on 2023/10/29
Dear Tracy,Many thanks for the nice review. Hopefully we meet again.I'm gonna miss you.Warm regards,Kadek

6/10 Okay

Serdar

Disliked: Cleanliness, room comfort
Есть плюсы и минусы отеля(минусу намного больше)
Bathroom очень плохом состояние, wifi медленно работает иногда связь пропадает. Отличный локация Убуде, гостеприимный хозяева отеля.
Stayed 9 nights in Oct 2023

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sayong house did not disappoint. Lovely gardens, friendly staff and owner and very close to the action. Enjoyed our stay. Thank you Kadek
Response from Kafek on 2023/9/22
Dear Fiona and the sister,We waiting for your planning to coming back and join our swimming pool Kind regards,Kadek

8/10 Good

Cheryl Anne

Liked: Staff & service, property conditions & facilities
Small family run home stay hotel, loved seeing and learning about everyday life, culture and celebrations of family. Very unique experience.
Stayed 14 nights in May 2023

6/10 Okay

Rob

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We give full marks for: 1. The gardens and buildings (outside) which are in beautiful condition. The beautiful carved door to the room is amazing, as is the 4-poster Balinese bed, which was quite comfortable. The aircon worked well. 2. Breakfast is basic but is very tasty and always delivered hot. 3. The staff are extremely friendly and helpful. 4. Beautifully quiet at night and the gardens are stunningly light in the evenings. Needing improvement: 1. The bathroom is very very basic and the toilet seat was loose, and the floor tiles needed re-grouting. The handbasin is in the main room and the tap was very loose and it was really hard to get hot water. 2. There are no facilities for making hot drinks, not even any glasses. 3. There are no seats in the main room. 4.There is no small bar fridge to keep drinks cold. 5. Although it IS a B&B, there is no TV. 6. The pool has broken/cracked tiles on the bottom of the shallow end, and tiles missing which means you do need to be cautious using it. Overall it is budget accomodation but with some work and a little investment in maintenance and repair could result in a stunning piece of accomodation that is very well situated in Ubud, an easy 5 minutes walk to the main centre.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it!
From the moment of my arrival I was greeted with such a friendly welcome and I loved every day after. All the staff were so sociable and personable. Always willing to assit. Perfect location in heart of ubud and set back from the main road so nice and quiet. Breakast delivered to your room at your chosen time. Lovely pool. Book tours on site. I really cant recommend this place enough
Stayed 14 nights in May 2023

10/10 Excellent

Phoebe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had the most beautiful stay at Sayong House. Kadek, the owner, was so lovely and so helpful - she was available at any time to answer questions or book activities/taxi's for us at great prices, booking through the hotel seemed cheaper than booking anywhere else. The pool was gorgeous and everywhere was really clean. Breakfast was great with the BEST banana pancakes we've ever eaten. Perfect location in Ubud, right near the monkey forest and lots of lovely dining options. We felt really safe the entire time. I would definitely return to Sayong House and recommend to my friends. Thank you Kadek and the team! From Phoebe and Vee.
Stayed 13 nights in May 2023

10/10 Excellent

olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every cent. Staff were so friendly. We stayed on both ground floor and top floor in our stay. Pool was beautiful. Gardens are gorgous. Close walk to markets and heaps of food. Highly recommended
Stayed 3 nights in May 2023

10/10 Excellent

Chessie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great, location was perfect, short walk anywhere you need to go, great food options and the best flat white coffees at the end of the street! Definitely would come back!
Stayed 4 nights in Apr 2023

4/10 Poor

Shanyia kalea

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was very disappointed with the property. The room was very drab and felt unclean. The bed sheet was dingy and had stains so I slept on top of the comforter. The pillowcase was dingy and didn't smell fresh so I put a towel over it. The window in the bathroom has a decorative metal grill but there is no actual glass or plexiglass over the window so the bathroom was literally open to the outside elements. Also the bathroom window is at ground level and it doesn't have a curtain so literally anyone walking by can see in the bathroom!!! The toilet seat was so old and dirty, it was worse than a public bathroom. The lighting in the bedroom and bathroom is very dim. The entry doors to the room only had a basic slide lock similiar to what would be on a cabinet door so I didn't feel safe at all. I put my luggage and a chair in front of the door in order to go to sleep. There is no tv in the room, not a big deal just letting you know. The property itself is down an alleyway so coming in at night was a bit uncomfortable.

8/10 Good

Shani

Stayed 4 nights in Feb 2023

2/10 Terrible

zhiqiang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never had Such bad experience! Nothing like the Pictures showed on Line ! Small yard - No swimmpool at All ! Poor condition of the room and bath room- the sink was clogged, no cup, no table in the room- I have to use my hands to hold water for teeth cleaning! Bathroom mirror is broken and missed on the right lower side… No sheet for blanket! You can not lock the front door well and there is No safe box!! Very simple breakfast… I wish they can charge more for basic quality if the service!
Stayed 1 night in Feb 2023
Response from Kadek on 2023/2/24
Dear Zhiqiang You,Thank you for feedback For the swimming pool,we always tell you the customers when they check in there are in outside of the house. Maybe you didn't hear itAlso maybe you don't go around and ask us where our swimming pool is located and maybe you don't realize that our place is not a five star hotel or resort but a homestay. But it's okay, we really appreciate your feedback.. Have a nice day.Regards,Kadek

10/10 Excellent

George

Traveled with group
Liked: Cleanliness
A beautiful quiet and serene family run guesthouse in the heart of Ubud.
Stayed 4 nights in Jan 2023

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, amenities
A lovely family owned guest house on a quiet alley, but easy walking to restaurants and shopping . The owner and staff are particularly helpful .
Stayed 3 nights in Jan 2023
Response from Kadek on 2023/1/27
Dear George,Thanks again George.We are very happy to hear that you always choose our place to stay in Bali.Regards,Kadek

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best guest house I’ve stayed in while traveling and in SE Asia. It’s clean, quiet, and convenient with attentive staff.
Stayed 3 nights in Jan 2023
Response from Kadek on 2023/1/27
Dear George,We say a thousand thanks to you. We really appreciate.Regards

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely family run guest house on a quiet alley in the heart of Ubud. The swimming pool is a big plus.

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in the heart of Ubud. You can’t do any better for the price. It’s run by a lovely family who are always willing to help. Highly recommended.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay right in the heart of Ubud. It’s located down a quiet alley way but within easy walking distance to the Monkey Forest, Art Market, and shops/restaurants downtown. The staff is very friendly and your stay includes a home cooked breakfast of tomato omelette or banana pancakes served with fresh fruit and coffee/tea. You can arrange transport through the hotel or rent a motorbike from them. Nice balconies for sitting in the evenings. Overall, a great stay with a bargain price. Only complaint is that wifi is slow and sometimes in and out.
Response from Kadek on 2023/1/13
Dear Stacy,Thank you very much for the nice review.Thank you also for choose our place to stay,and hope next time we meet again.We apologize for the wifi,we'll try to make it better.Warm regards,Kadek

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best boutique hotels that I have ever stayed in. It’s family owned and the staff is most helpful. It’s at the end of a quiet alley off the main street. There are several nice restaurants and good shopping nearby and a MiniMart. Highly recommended.
Response from Kadek on 2023/1/11
Dear George,Many thank for the stay longer here. And thank you for the nice review. You're become apart of my family.Warm regards,Kadek

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service
This is a lovely place and hidden gem in the heart of Ubud. The hotel is quiet and has a serene garden and family temple. The owner and staff are very attentive and gracious. I highly recommend this place.
Response from Kadek on 2023/1/11
Dear George,Thank you so much, George.Thank you for choose our place to stay.Warm regards,Kadek

10/10 Excellent

felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. The best location in Ubud. You can walk everywhere. The hotel is immaculate, the family and staff lovely and attentive. The banana pancakes were a treat. Only downside is spotty Wi-Fi and one plug outlet in the room. I would without question stay here (and will) again!!👍👍

10/10 Excellent

Karina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Sayong House! It's perfectly located, just a short walk from the street with lots of shopping, dining options and temples. Staff is incredibly friendly. What's really unuque is that breakfast is served just in front of your room and the decor is beautiful. Highly recommend!
Stayed 3 nights in Oct 2022

8/10 Good

Trisha

Liked: Cleanliness, staff & service
Good central location in Ubud, quiet narrow lane that does not allow cars. Breakfast is included and you can select the time you want it delivered to your room between 8am-10am. Bathroom needed updating; the base of the toilet in my room was leaking and was not seated firmly to the floor. The faucet fixture in the sink also was a bit unstable. Wifi did not work inside the room but did outside. Bed was comfortable; check in and check out easy and pleasant.
Stayed 4 nights in Sep 2022

10/10 Excellent

Aldrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts are so friendly and this is located in a very central area of Ubud. Just note that cars cannot access the end of the alley where this property is, but i had no trouble bringing two luggages about 3-5 mins from the main road.
Stayed 2 nights in Sep 2022

10/10 Excellent

Leeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service!
I greatly enjoyed my stay at Sayong House. The family was very nice and provided excellent service. I felt that my needs were met and any questions I had were answered. It was also within walking distance to many shops and restaurants. As a solo female traveler, I also felt safe here in this property. I truly appreciated how accommodating they were on the day when I checked out to leave for the airport. I would stay here again if I came back to Bali.
Stayed 3 nights in Aug 2022
Response from Kadek on 2022/9/6
Dear Leeda,Thank you for choose our place to stayThank you for the reviewHope next time we meet againWarm regards,Kadek

8/10 Good

Lynda

Stayed 2 nights in Aug 2022
Response from Kadek on 2022/8/8
Dear Lynda, Thank you for choose our place to stay Hope next time we meet again. And thank you for the rating Best Regard, KADEK

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so helpful and always there for anything you need. Location is down an alley off the main street but close to all shops/restaurants there is a rooster next door.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like authentic Balinese family local in quite side alley with good restaurants near by and cheap meals that are very good at the Sayong house then try this. I would go again. Honest and friendly family.
Stayed 2 nights in Jun 2021
Response from Kadek on 2021/6/16
Thank you for the nice review.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Balinese style and peaceful location
Stayed 3 nights in Apr 2019
Response from Kadek on 2021/6/16
Thank you for the nice review

10/10 Excellent

David, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This space is absolutely gorgeous, tucked away in the center of Ubud. Ideal if you like to wander away on foot for part of your trip. The family is so sweet, the delivered free breakfast every morning is key, and I cant wait to return.
Stayed 4 nights in Mar 2020

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Lovely quiet property right in centre of Ubud mins from shops and restaurants. Room large with comfy beds. Large balcony where breakfast is served every day. Property is very stylish with central gardens including a banana tree. Great place to relax away from the hubub of Ubud
Stayed 3 nights in Dec 2019
Response from Kadek on 2019/12/16
Dear Guests, Thank you for feedback. Hope next time we meet again and we'll do more better. Kind regards, SAYONG(Kadek)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
A quiet place at the end of an alleyway. Very nice staff and lovely surroundings and atmosphere. We had a very pleasant stay here.
Stayed 1 night in Sep 2019
Response from Kadek on 2019/10/13
Thank you for the review. We’ll do more better. And hope next time we meet again Regards Sayong

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location and an absolute value in the middle Ebud. It is quiet and they serve you breakfast on your deck in the morning. The staff was wonderful and helpful in every way. The property is not upscale but for the price it is excellent, clean and worked very well for us.
Stayed 4 nights in Sep 2019
Response from Kadek on 2019/10/13
Thank you for the review. We’ll do more better. See you next time. Regards, Sayong

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast delivered to room balcony. Close to centre of town. Great Bali feel and helpful staff
Stayed 1 night in Sep 2019
Response from Kadek on 2019/9/12
Dear guest, Thank you for the review. Hope next time we meet again. We’ll always do more better🙏. Best regards, Kadek

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here for sure
Staff lovely, good location, clean, great value.
Stayed 3 nights in Aug 2019
Response from Kadek on 2019/9/1
Dear Lisa, Thank you for feedback. Hope next time we meet again,and we’ll do kore better. Warm regards, Sayong

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very authentic family run boutique Balinese hotel. The ornate wooden carvings were truly beautiful. Close to the main streets but tucked away down a quiet lane. Excellent value for money.
Stayed 2 nights in May 2019
Response from Kadek on 2019/6/24
Dear Guests, Thank you for the review,we'll always do more better. Regards, Kadek