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基韋斯特飯店的評分

2 out of 5
基韋斯特飯店
1800 Hwy 72 West, Tuscumbia, AL

評論

7.0

不錯哦

10 分，有夠讚；153 則評論中有 39 則" "
8 分，不錯哦；153 則評論中有 52 則" "
6 分，一般般；153 則評論中有 23 則" "
4 分，不太好；153 則評論中有 15 則" "
2 分，很糟糕；153 則評論中有 24 則" "

7.4/10

整潔度

7.6/10

員工素質

6.6/10

設施服務

7.0/10

住宿環境和硬體

6.6/10

環保程度

評論

6/10 一般般

Tracey

於 2024 年 5 月住了 3 晚
Kewyest Inn 於 2024年5月13日回覆
Thank you for your response.

6/10 一般般

James

喜歡：員工素質
不喜歡：設施服務
there was no breakfast-as advertised.
於 2024 年 4 月住了 1 晚
Keywest Inn 於 2024年4月23日回覆
Sorry for any inconvenience.

10/10 有夠讚

Tracey，Pearl

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very helpful and nice. Clean and easy access.
於 2024 年 3 月住了 1 晚
Keywest Inn 於 2024年3月27日回覆
Thank you for your feedback/review. It was a pleasure hosting you at our hotel. Hope to see you again in the future. Thank you!

10/10 有夠讚

Jeremiah

喜歡：員工素質
It’s decent
於 2024 年 2 月住了 2 晚
Keywest Inn 於 2024年3月1日回覆
Thank you for staying with us. We appreciate your business.

8/10 不錯哦

Damarcus

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good for the price but breakfast would be nice
於 2024 年 1 月住了 1 晚
Keywest Inn 於 2024年2月18日回覆
Thank you for your feedback.

10/10 有夠讚

Patricia

於 2023 年 12 月住了 1 晚
Keywest Inn 於 2024年2月18日回覆
Thank you for your feedback.

2/10 很糟糕

Debbie

商務旅客
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Don’t book room 213!
In fairness, I did book the last room available at this hotel. I am assuming that this room was undergoing renovations and was obviously not finished. There was a place where a large ?door-sized hole in the wall had been patched but not painted. I hope it was removing a door and not a SWAT team breach. There is no soundproofing so every traffic noise was heard. The bed foundation was a box made of metal so every movement caused a metallic clang. The mini fridge only had 3 legs so it took a lot of balancing just to open the door. To top it off, there was no water connection to the bath/shower this morning so I had to wash up in the sink.
於 2023 年 12 月住了 1 晚
Keywest Inn 於 2023年12月5日回覆
Thank you for your feedback/review.

8/10 不錯哦

William

Very noisy property! Loud voices, honking until 1am! Lobby was closed when checking in at 6pm so you have to use the side window which attendant opened 1 inch to perform check in transaction. Parking is tight. My truck was parked on the end and another truck parked caddy corner which prevented me from being able to back without hitting his truck. Space should be for compact cars only. My 4WD was able to ride up on curb to exit.
於 2023 年 11 月住了 1 晚
Keywest Inn 於 2023年11月13日回覆
Thank you for your review/feedback.

2/10 很糟糕

Dustin

不喜歡：整潔度、員工素質和住宿環境和硬體
My room had unsightly stains in the carpet, the shower curtain either had stains or mold on it. There was definitely mold in the shower, and a taped up hole in the tub. Don't even wanna discuss the stains on the couch. Wouldn't hurt for this place to actually do some maintenance and some deep cleaning.
於 2023 年 11 月住了 2 晚
Keywest Inn 於 2023年11月13日回覆
Thank you for your review/feedback.

4/10 不太好

Nikki

團體旅遊
不喜歡：整潔度和員工素質
Bass fishing
The guy at the service desk was super uptight and rude. God forbid your coangler ride with you but stay across the road. They legit would not let my friend (also coangler) get in my truck without threatening to “have a problem”. So if you plan on having anyone stay across the way but carpool, don’t. The dude didn’t believe my truck was mine, even though my name is plastered on the side of it.
於 2023 年 11 月住了 2 晚
Keywest Inn 於 2023年11月9日回覆
Thank you for your feedback/review.

2/10 很糟糕

Byron

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Sucks
There was no breakfast as advertized. Shower didnt work. Very old and outdated.
於 2023 年 10 月住了 1 晚
Keywest Inn 於 2023年10月23日回覆
Thank you for your feedback/review sir.

6/10 一般般

Colleen

喜歡：員工素質和住宿環境和硬體
Had a little trouble checking in after we got through it was pretty decent , not much complaints besides you get what you pay for.
於 2023 年 9 月住了 3 晚
Keywest Inn 於 2023年10月9日回覆
Thank you for your review/feedback.

8/10 不錯哦

Billie Ruth

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
It was a great place to stop at. It was clean and affordable. The beds were good and air was great
於 2023 年 9 月住了 1 晚
Keywest Inn 於 2023年10月2日回覆
Thank you for your feedback/review. We greatly appreciated.

2/10 很糟糕

Trista

於 2023 年 9 月住了 1 晚
Keywest Inn 於 2023年9月21日回覆
Thank you

4/10 不太好

Greg

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Underwhelming
Have stayed at Key West in Fair Hope which is why we selected this one. Mistake. No comparison. A shabby, poorly maintained place. Hard rails on the stairs are so filthy you don't want to touch them. 1 hand towel for 2 people. Cigarette burns in the bedspread (non-smoking room). 2 hangers, 1 coffee bag. while we were out for breakfast someone on staff went into our room to "collect towels". Spend a little more and find a better place. Also on major truck route so bring ear plugs.
於 2023 年 8 月住了 1 晚
Keywest Inn 於 2023年8月21日回覆
Thank you for your review/feedback.

8/10 不錯哦

Laraine

喜歡：整潔度和住宿環境和硬體
於 2023 年 8 月住了 2 晚
Keywest Inn 於 2023年8月7日回覆
Thank you for your feedback/review.

10/10 有夠讚

Tabitha

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Keywest Inn 於 2023年8月7日回覆
Thank you for your feedback/review.

2/10 很糟糕

Brandy

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The shower had mold under the handles, pillows were there but only in name, matress and box springs were stained badly and not comfortable at all , vending machines were virtually empty. Staff wasnt rude but wasn't exceptionally welcoming either. Won't stay here again.
於 2023 年 7 月住了 1 晚
Keywest Inn 於 2023年7月6日回覆
Thank you for your review/feedback.

2/10 很糟糕

Tyrone

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was terrible he wouldn’t let me check in but he took my money and wouldn’t refund it back.
於 2023 年 6 月住了 2 晚
Keywest Inn - Tuscumbia 於 2023年6月20日回覆
Sir, pre-paid reservations are non refundable. When you book it, it will tell you that if you do pre-paid reservation, it’ll be non refundable. You had expired ID that’s why we couldn’t check you in. Gota have valid ID in order to get a room at Keywest Inn.

4/10 不太好

真實旅客

團體旅遊
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Disappointed
Booked room month in advance, slow check in, had to change rooms- 1st room hot no ac running and wouldn’t cool, 2nd room ac wasn’t running either but cooled down after an hour. Low supply of towels - one person, thin a rough, one hand towel to share, had to ask for more towels. Cleaning maid entered room even when ‘do not disturb’ was on door every day. Coffee in small lobby wasn’t available one morning, only a small muffin or biscuit, dry cereal only. Check-in host was nice but that about all. Better than tent camping!
於 2023 年 6 月住了 3 晚
Keywest Inn 於 2023年6月6日回覆
Thank you for your review/feedback.

4/10 不太好

Pamela

不喜歡：整潔度和員工素質
Upon arrival I had to check in at a window where the clerk was moving away from me to register me but continued to ask more question that were not understandable given the distance and glass. Then, to add to it the clerk announced no visitors, etc. I’m thinking dang what kind of place have I checked into. Did they think I was going to be having callers all night? Hmm It was a bit frustrating. Then, we go to the room. In the shower on the top ledge laid a used bar of soap. Pubic hair all over the shower walls. Let’s just say I will not be staying there again.
於 2023 年 5 月住了 1 晚
Keywest Inn - Tuscumbia 於 2023年5月15日回覆
Thank you for feedback, Sorry for the inconvenience. We apologize for the trouble you had to go through.

10/10 有夠讚

Robert

於 2023 年 4 月住了 2 晚
Keywest Inn 於 2023年5月8日回覆
Thank you for your ratings.Thank you for your feedback.

10/10 有夠讚

Sara

於 2023 年 4 月住了 1 晚
Keywest Inn 於 2023年5月2日回覆
Thank you for your feedback/review.

10/10 有夠讚

Gary

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I would recommend this Hotel to everyone Perfect!
於 2023 年 3 月住了 1 晚
Keywest Inn 於 2023年3月28日回覆
Thank you for your feedback & review. We really appreciate it.

2/10 很糟糕

Chasity

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Keywest Inn 於 2023年3月28日回覆
Thank you for your ratings. Next go somewhere else where they will give you free rooms. Please DO NOT come back to this property. Because you will never get a room at this property.

6/10 一般般

John

情侶出遊
喜歡：員工素質
Conveniently located to the location servicing our coach. The staff was friendly and considerate. There was a fair attempt at breakfast but I'm sure it will get better
於 2023 年 3 月住了 3 晚
Keywest Inn 於 2023年3月15日回覆
Thank you for your review/feedback.

2/10 很糟糕

Debra

情侶出遊
不喜歡：整潔度、員工素質和設施服務
The lobby was supposed to be open until 11 pm for checking in. Got there at 9:30 pm and had to register outside at the window, when only 45 degrees outside. Also, was suppose to get hot continental breakfast included. For 2 days was out of juices, and only offered cereal and granola bars and coffee. Total rip off.
Keywest Inn 於 2023年3月14日回覆
Thank you for your review/feedback.

2/10 很糟糕

Jamaricus

於 2023 年 3 月住了 1 晚
Keywest Inn 於 2023年3月7日回覆
Thank you for your feedback.

8/10 不錯哦

Angela

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I have no complaints.
於 2023 年 2 月住了 1 晚
Keywest Inn 於 2023年2月28日回覆
Thank you very much for your review/feedback. It was a pleasure having you at our property.

8/10 不錯哦

William

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 1 月住了 1 晚
Keywest Inn 於 2023年3月6日回覆
Thank you for your feedback.

8/10 不錯哦

Andrea

家庭旅遊
喜歡：整潔度
不喜歡：客房舒適度
Check in guy was good but room was not. Clean but toilet flushed once and clogged. Shower sprayer was awful
於 2022 年 11 月住了 1 晚
Keywest Inn 於 2022年11月27日回覆
Thank you for your review.

10/10 有夠讚

robert，Broadway

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It served it's purpose, very tired from driving, the bed was great. Slept as good as any place i stayed
於 2022 年 9 月住了 1 晚
Keywest Inn 於 2022年10月1日回覆
Thank you for your feedback/review.

4/10 不太好

Anthony

家庭旅遊
不喜歡：員工素質
The hotel was average, but it was also a disappointing that the management and staff regard their bookings, as I reserved a Smoking King Room for one night but management and the staff decided to place me in a Smoking Double and place someone else in the Smoking King Room as they were staying a week. I will not utilize this hotel or any hotel that changes room reservations on the basis of your length of stay
於 2022 年 9 月住了 1 晚
Keywest Inn 於 2022年9月19日回覆
Thank you for your review/feedback. Apologize for any inconvenience.

6/10 一般般

Philip，Little Rock

喜歡：員工素質
於 2022 年 9 月住了 1 晚

6/10 一般般

Mark

寵物同遊
喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
Remote wasn't programmed to tv, the guy said he would be there in 10 minutes, an hour later I called front desk again he apologized and said he'd be right over, he never showed! Terrible service from him! The bed frame was made of thin sheet metal and flexed every time you got in or out of bed and made a loud noise from flexing! Will not stay here again.
於 2022 年 7 月住了 1 晚
Keywest Inn 於 2022年8月1日回覆
Thank you for your feedback sir.

8/10 不錯哦

heather

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
it was clean . the most important thing when staying at a hotel
於 2022 年 7 月住了 2 晚
Keywest Inn 於 2022年7月18日回覆
Thank you for your kind words. It was a pleasure having you.

8/10 不錯哦

Jamie

商務旅客
Key west
Nice room and location nice people
於 2022 年 7 月住了 1 晚
Keywest Inn 於 2022年7月17日回覆
Thank you for your feedback/review. It was our pleasure having you at our hotel.

4/10 不太好

Michelle

商務旅客
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
2/10, do not recommend!
The rooms and items in rooms were awful. Bed linens were scratchy. Did not have bar soap at the sink. Of the 4 rooms that my colleagues and I had, 2 didn’t have functioning air conditioning and the breakfast was terrible.
於 2022 年 7 月住了 1 晚
Keywest Inn 於 2022年7月13日回覆
Thank you for your feedback.

2/10 很糟糕

Keri

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 7 月住了 1 晚

8/10 不錯哦

Trina

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
I wish they had more king beds rooms and rooms down stairs
於 2022 年 6 月住了 1 晚
Keywest Inn 於 2022年7月4日回覆
Thank you for your feedback.

2/10 很糟糕

Phyllis

於 2022 年 6 月住了 1 晚
Keywest Inn 於 2022年7月4日回覆
Thank you.

8/10 不錯哦

Tawana

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice place very clean and attractive The check in guy was Stern but I needed help and got great assistance Overall stay was pleasant
於 2022 年 6 月住了 1 晚
Keywest Inn 於 2022年7月2日回覆
Thank you very much for your review/feedback. Greatly appreciate it.

10/10 有夠讚

Debra

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
No-frills, but decent
The "no frills" definition is correct. The staff member who checked us in was friendly and quick. The room was a little dingy, but it appears to mostly be from age, not lack of care. The only thing that was a little off-putting was the shower curtain, which had some stains and holes and probably should have been replaced.
於 2022 年 6 月住了 1 晚
Keywest Inn 於 2022年6月20日回覆
Thank you for your feedback. We greatly appreciate it.

8/10 不錯哦

Jamie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Could use a few small updates. Other than that nice place to stay.
於 2022 年 5 月住了 1 晚
Keywest Inn 於 2022年6月9日回覆
Thank you for your feedback.

10/10 有夠讚

Trina

於 2022 年 5 月住了 1 晚
Keywest Inn 於 2022年6月4日回覆
Thank you for your feedback Trina.

8/10 不錯哦

Ronnie

商務旅客
喜歡：員工素質和客房舒適度
於 2022 年 5 月住了 1 晚
Keywest Inn 於 2022年5月27日回覆
Thank you for your feedback. We appreciate your business.

2/10 很糟糕

Selina

不喜歡：員工素質、住宿環境和硬體和客房舒適度
They said they needed a cash deposit and would return it as long as no damag
於 2022 年 4 月住了 1 晚
Keywest Inn 於 2022年4月29日回覆
Thank you for your feedback. Maybe if your son and girlfriend would have followed our rules, everything would have been fine. When they checked in, we said NO visitors....means no visitors but i guess your son didn't get it. And plus we said if you break any of our rules, not only you will kicked out from the room without refund but also you will loose your cash deposit too. So instead of pointing a finger at us, you should tell people the truth and tell them what exactly happened and why you lost your deposit. BTW thanks!

8/10 不錯哦

Tammie

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
This hotel is ok. The lady at the front desk was very friendly and helpful. We only stayed one night. Its very basic but was fine for what we needed.
於 2022 年 4 月住了 1 晚
Keywest Inn 於 2022年4月25日回覆
Thank you for your feedback/review. We appreciate your business.

8/10 不錯哦

Grisel

於 2022 年 4 月住了 2 晚
Keywest Inn 於 2022年4月26日回覆
Thank you

8/10 不錯哦

Leila

家庭旅遊
喜歡：員工素質和設施服務
不喜歡：整潔度
We were quite disappointed with the cleanliness of the room, the bedsheets seemed clean, but the blankets and cover were not. We were exhausted and just managed because the hotel was completely booked and at that time of day probably not much could happen. The staff were very nice.
於 2022 年 3 月住了 1 晚
Keywest Inn 於 2022年3月23日回覆
Thank you for your feedback. Sorry for any inconvenience.