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The Robert Towns

4.0 star property
Family-friendly hotel in Townsville with free parking

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Photo gallery for The Robert Towns

Relax in a serene space with a large bed, bedside table, and desk area, offering a peaceful view of the outside.
Relax by the pool surrounded by lush greenery and a scenic hill view.
Welcome to The Robert Towns, where guests can check in and enjoy a range of services, including a restaurant, bar, and conference facilities.
Relax and socialize in this serene outdoor patio area with a covered seating space, tables, and chairs, surrounded by a beautiful view.
Overlooking a serene garden, this room features a balcony with a wrought iron railing.

Popular amenities

  • Pet friendly
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Queen Room (No Pets)

Standard Queen Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Queen Room (No Pets)

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Electric kettle
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pet Friendly Room

Pet Friendly Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Pet Friendly Room

7.4 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1 Bedroom Apartment (No Pets)

1 Bedroom Apartment (No Pets) | Living area | LCD TV

1 Bedroom Apartment (No Pets)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
  • 15.12 Ping (50 square meters)
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Family Room (No Pets)

Family Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Room (No Pets)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Separate bedroom
Hair dryer
  • 5 Ping (17 square meters)
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room (No Pets)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Electric kettle
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Queen Deluxe Room (No Pets)

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 5.14 Ping (17 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

Twin Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Twin Room (No Pets)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the neighborhood

Map
261 Stanley Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • The Strand Beach - 11 min walk - 1.0 km
  • Queensland Country Bank Stadium - 16 min walk - 1.4 km
  • Magnetic Island Ferry Terminal - 20 min walk - 1.7 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.6 km

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬9 min walk
  • ‪Victoria Bridge - ‬8 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬12 min walk
  • ‪City Lane & City Arcade - ‬7 min walk

About this property

The Robert Towns

Upscale family-friendly hotel near Castle Hill
Located close to Queens Gardens and Museum of Tropical Queensland, The Robert Towns provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Express check-out, babysitting (surcharge), and tour/ticket assistance
  • A front-desk safe, luggage storage, and a TV in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at The Robert Towns offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Refrigerators, electric kettles, and ceiling fans

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of AUD 1 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

Does The Robert Towns have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Robert Towns pet-friendly?

Yes, The Robert Towns allows cats and dogs (limit 2 total) with a maximum weight of up to 88 lbs per pet. There's a fee of AUD 1 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Robert Towns?

Self parking is free at this property.

What time is check-in at The Robert Towns?

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Robert Towns?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Robert Towns located?

This family-friendly Townsville hotel is located by the sea, within a 15-minute walk of Castle Hill and The Strand Beach. Queens Gardens and Museum of Tropical Queensland are also within 1 mi (2 km). Townsville Station is 20 minutes by foot.

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The Robert Towns Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 207 out of 774 reviews
Rating 8 - Good. 289 out of 774 reviews
Rating 6 - Okay. 148 out of 774 reviews
Rating 4 - Poor. 73 out of 774 reviews
Rating 2 - Terrible. 57 out of 774 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Connor

Liked: Amenities
Very welcoming, top service, lovely clean rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Safe
Stayed 1 night in Jun 2025

10/10 Excellent

Tanya

Liked: Property conditions & facilities
Very convenient for Cowboys games !
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Overall very good choice for a few days in Townsville. Clean motel style room and bathroom. Good wifi TV etc. Quiet apart from the odd Stone Curlew; but possibly a little noisy if there is a Cowboys game on the weekend. Woolworth’s a short walk away. 10 minutes to restaurants in South Townsville. Staff friendly and could not have been more helpful.
Stayed 6 nights in Jun 2025

8/10 Good

annette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , walking distance to the stadium , the bed was not comfortable .
Stayed 1 night in May 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, large clean room, good location, great value
Stayed 1 night in Dec 2024

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts of this facility are wonderful. They are responsive and kind. The room we stayed in was well presented, hygenic, and very comfortable. We cant thank you enough. We'll definitely be back.
Stayed 1 night in Mar 2025

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 2 nights in May 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay was all good.
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of parking Close to dining
Stayed 2 nights in Oct 2024

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly customer service.
Stayed 1 night in Dec 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy no fuss place to stay
Stayed 1 night in Apr 2024

6/10 Okay

Eric

Liked: Staff & service
Disliked: Amenities
Good for a budget stay en route to Cairns
Stayed 1 night in Mar 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to access attractions
Stayed 2 nights in Jul 2023

10/10 Excellent

Kylie

Liked: Amenities, property conditions & facilities
Good value. Nice clean and walking distance to everywhere or get the bus with bus stop nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room inside, clean, close to centre of town and stadium
Stayed 1 night in Jun 2024

8/10 Good

Rick

Well maintained
Stayed 1 night in Oct 2024

8/10 Good

Dr Simon

Liked: Cleanliness, staff & service
Handy location and economical
Stayed 1 night in Mar 2024

8/10 Good

Sertpornsiri

Liked: Amenities
Disliked: Cleanliness
Not bad
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accomodating staff. Spacious rooms. Convenient location
Stayed 5 nights in Jun 2024

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Helpful staff, easy parking, and restaurants walkable
Stayed 1 night in Aug 2023

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had read some bad reviews about this Motel however, it was a pleasant stay. Clean, had kitchen amenities, nicely kept grounds, friendly reception staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only stayed 1 night - check in was very easy & room bery clean & comfortable
Stayed 1 night in Jul 2023

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities
Central location Power showers cold AC and good deep pool
Stayed 2 nights in Mar 2024