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Reviews of Alexandra Hotel

2 out of 5
Alexandra Hotel
77 Ryerson Ave, Toronto, ON

Reviews

7.0

Good

Rating 10 - Excellent. 170 out of 1000 reviews" "
Rating 8 - Good. 387 out of 1000 reviews" "
Rating 6 - Okay. 275 out of 1000 reviews" "
Rating 4 - Poor. 107 out of 1000 reviews" "
Rating 2 - Terrible. 61 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place feels like a halfway house with drug users everywhere and people on the margins of society who look like they've just been dumped there instead of going to a homeless shelter. Felt grimy, somewhat unsafe, and not a place for single women or families. Would not stay here again and surprised the place is still functioning legally.
Stayed 3 nights in Apr 2024

8/10 Good

Zelideth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My family only stayed one night and it was very convenient as it was a walkable distance of the CN tower and other attractions. If you are looking for a place to sleep, this hotel is for you.
Stayed 1 night in Apr 2024

2/10 Terrible

Dominique

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
It was more like a dorm room than a hotel. Hallway smelled! Nothing against it, but it was just not for us.
Stayed 1 night in May 2023

6/10 Okay

XAVIER ENRIQUE

Ok
Stayed 2 nights in Mar 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

edward a

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to hospital
Great place to stay before an early morning hospital visit.
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

edward a

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to hospital.
Great little place to stay for early morning hospital visits.
Stayed 1 night in Jan 2024

10/10 Excellent

Chantal

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

edward a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little hotel.
Great place for an overnight. Very friendly helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

edward a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ebrahimpanah, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Arti

Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economical! Rough neighbourhood.
Stayed 1 night in Dec 2023

10/10 Excellent

Tran Tuan Vu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very great stay
Stayed 1 night in Dec 2023

8/10 Good

Edwin, Union

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front desk staff. Morning coffee, best. The lady at the desk was so informative and shared a city map, she took time to circle special points of interest and how to take public transportation. Felt very safe and room was warm and showers were nice and hot.
Stayed 4 nights in Nov 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pla
Stayed 1 night in Nov 2023

4/10 Poor

Coreen

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

edward a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and had all the amenities required. The location was excellent and only minutes to the hospital, which was very convenient.
Stayed 1 night in Oct 2023

8/10 Good

Jacquelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is not fancy, but it is clean and in a central location. The staff are kind and respectful Now, Hotels.com on the other hand overcharged me and refuse to refund about 40 bucks so that stinks about the 3rd party booking site, but the hotel itself I would recommend!
Stayed 1 night in Oct 2023

10/10 Excellent

PEGGY

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was great!
Stayed 2 nights in Sep 2023

8/10 Good

Amy

Stayed 1 night in Oct 2023

6/10 Okay

Chris, Calgary

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Alexandra hotel is just off Queen street in an older part of the city. Accordingly, the hotel is an older style. On the plus side, service was very good and the unit was reasonably clean. However, it is a picture out of the 70's and appears not to have been renovated ever since. Air conditioner is very noisy and opening the windows invites the noise of the city in... it goes all night long... The kitchenette is functional, but the very old style fridge with interior freezer compartment froze our fruit and vegetables and so storing fresh items was not an option. Overall, a mixed experience.
Stayed 5 nights in Sep 2023

10/10 Excellent

Michael, Calgary

Liked: Cleanliness, staff & service
The room was clean and quiet, which is all I need. The building is a 20 minute walk from TIFF, which made it very accessible. This is an older building, so everything in it is older.
Stayed 7 nights in Sep 2023

6/10 Okay

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Dai Thuan

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Walkable to shopping areas
Stayed 4 nights in Aug 2023

4/10 Poor

Dereck

Stayed 1 night in Aug 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Goid value for budget travel, great location.
Stayed 1 night in Aug 2023

8/10 Good

Patrick

Stayed 1 night in Aug 2023

8/10 Good

Tai

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Central location if you need a place to sleep, and commute from.
Stayed 4 nights in Aug 2023

6/10 Okay

Shane

Liked: Staff & service
Disliked: Amenities
The bed was terrible there no ice machine either. Everything around the hotel closes by 10 pm
Stayed 1 night in Aug 2023

8/10 Good

Ronald, Carleton Place

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is 2 blocks away from a great Loblaws with a Winners in the upstairs for shoppers. One half hour walk to Rogers Centre with great restaurants along the way. Coffee pot provided when you ask, just bring a few filters. Square bottom. Vront desk very helpful and friendly. Rates were high but TO is very expensive everywhere. $35 tourist tax will be added to your bill. Good little hotel in a great location.
Stayed 3 nights in Aug 2023

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transit, clean room, had a cute little kitchen. Not the newest fanciest place, but it’s obvious they take great care in maintaining the building. Will definitely stay again.

6/10 Okay

BENYAMIN

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

6/10 Okay

Nancy

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were wonderful. I did not realize that there were permanent residents in this older place. The hotel is really on the top floor only. Many vagrants in the two parks alongside the hotel so took cabs at night. We were advised to park the car where the office could monitor at all hours and there was someone always there. Simple but clean rooms and it was actually quiet. The residents were polite and probably were screened carefully by the staff. So a nice place, a bit old but clean in a neighbourhood that I would not walk in at night.
Stayed 2 nights in Jul 2023

6/10 Okay

Kari

Liked: Staff & service
The reception woman was very nice. Rooms r dated and basic. But did the trick for a night.
Stayed 1 night in Jul 2023

4/10 Poor

Jessica

Traveled with partner
Disliked: Amenities, property conditions & facilities
It was in a very unsafe part of town.
Stayed 1 night in Jul 2023

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Les itinérants entourant l’hôtel au parc voisin
Stayed 1 night in Jul 2023

10/10 Excellent

Horst

Liked: Cleanliness, staff & service
Excellent and great value!
Stayed 1 night in Jul 2023

6/10 Okay

Elaine D

Liked: Staff & service
Basic but fine
Came to Toronto for a concert and stayed one night. Basic, minimalist, cheap for summer in Toronto. Clean, comfortable enough, tv worked, bathroom fine. Not a high end boutique hotel by any stretch, but adequate for our purposes.
Stayed 1 night in Jul 2023

10/10 Excellent

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and close to many public transportation stops/routes. It's easy to go around on foot directly from the hotel. The staff is welcoming and eager to help. The parking provided is very convenient. Side note: we noticed some drug use in the streets around the hotel and in the hotel parking lot. Not an issue in itself, just thought I'd mention it to avoid any surprises.
Stayed 2 nights in Jun 2023

10/10 Excellent

Chelsea

Stayed 2 nights in Jun 2023

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to Theatre and Dinning and shopping .
Stayed 1 night in Jun 2023

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Close to street car and restaurants
Stayed 1 night in Jun 2023

8/10 Good

Geoffrey

Stayed 2 nights in Jun 2023

4/10 Poor

Ernst

Traveled with family
Disliked: Property conditions & facilities
This “hotel” had more of a private room in a backpackers, then a hotel. Price/value of the room/neighborhood had more of a backpackers area
Stayed 3 nights in Jun 2023
Response from RC on 2023/6/19
Sorry you were disappointed with your stay .

10/10 Excellent

ANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Slightly expensive, but worth the stay because is near for everything. Maybe old. We used the hotel only for sleep.
Stayed 4 nights in Jun 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
The Alexandra itself is not indulgent, but clean and very functional. Staff were very helpful and the property is in an excellent location. However, a vehicle in the parking lot (not ours) had the rear window smashed in with a brick. So, I would advise ensuring your car is empty and locked.
Stayed 1 night in Jun 2023