JR-East Hotel Mets Shibuya

Travelers find themselves in Tokyo's fashion hub with easy transit connections, while laundry facilities and refreshing amenities set them up for exploring Shibuya

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Dates

January 2026

20

February 2026

Deluxe Twin - Non - Smoking / Residential style | Desk, blackout drapes, iron/ironing board, free WiFi - JR-East Hotel Mets Shibuya (Tokyo)

Staircase - JR-East Hotel Mets Shibuya (Tokyo)

Lobby - JR-East Hotel Mets Shibuya (Tokyo)

Lobby lounge - JR-East Hotel Mets Shibuya (Tokyo)

JR-East Hotel Mets Shibuya places visitors in Tokyo's vibrant fashion district. The hotel offers in-room WiFi and laundry facilities. Multilingual staff assist guests in navigating their stay.

Wonderful

Popular amenities

Free WiFi
Air conditioning
Parking available
Laundry
24/7 front desk

Check prices for these days

Room options

All rooms

1 bed

2 beds

Showing 19 of 19 rooms

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Shower/tub combination

Deep soaking bathtub

Private bathroom

205 sq ft
Sleeps 1
1 Double Bed

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Shower/tub combination

Deep soaking bathtub

Private bathroom

226 sq ft
Sleeps 1
2 Large Twin Beds

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

Very good

Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Shower/tub combination

Deep soaking bathtub

Private bathroom

172 sq ft
Sleeps 2
1 Large Twin Bed

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Exceptional

Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Shower/tub combination

Deep soaking bathtub

Private bathroom

205 sq ft
Sleeps 2
1 Double Bed

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Wonderful

Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Shower/tub combination

Deep soaking bathtub

Private bathroom

226 sq ft
Sleeps 2
2 Large Twin Beds

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

Wonderful

Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Shower/tub combination

Deep soaking bathtub

Private bathroom

172 sq ft
Sleeps 1
1 Large Twin Bed

Single for 1 people - Non - Smoking / Residential style

Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Hair dryer

Private bathroom

Toilet with electronic bidet

172 sq ft
Sleeps 1
1 Large Twin Bed

Single for 2 people - Non - Smoking / Residential style

Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Hair dryer

Private bathroom

Toilet with electronic bidet

172 sq ft
Sleeps 2
1 Large Twin Bed

Twin for 1 people - Non - Smoking / Residential style

Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Hair dryer

Private bathroom

Toilet with electronic bidet

226 sq ft
Sleeps 1
2 Large Twin Beds

Twin for 2 people - Non - Smoking / Residential style

Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Hair dryer

Private bathroom

Toilet with electronic bidet

Sleeps 2
2 Large Twin Beds

Deluxe Twin - Non - Smoking / Residential style

Exceptional

Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Washer/dryer

Blackout drapes/curtains

Separate bathtub and shower

Deep soaking bathtub

344 sq ft
Sleeps 4
2 Double Beds

Deluxe Twin for 5 people - Non - Smoking / Residential style

Highlights

Air conditioning

Heating

Free rollaway/extra beds

Refrigerator

Flat-screen TV

Washer/dryer

Blackout drapes/curtains

Separate bathtub and shower

344 sq ft
Sleeps 5
2 Double Beds

Superior Twin Room Non smoking

Very good

Sleeps 2

Superior Double Room Non smoking

Sleeps 2

Superior Single Room Non Smoking

Exceptional

Sleeps 2

Single - Non Smoking / Residential Style

Sleeps 2

Twin - Non Smoking / Residential Style

Sleeps 2

Deluxe Twin - Non Smoking / Residential Style

Sleeps 4

Deluxe Twin For 5 People - Non Smoking / Residential Style

Sleeps 5

About the neighborhood

Located in Shibuya, a neighborhood in Tokyo, JR-East Hotel Mets Shibuya is in a shopping district. Roppongi Hills and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Ueno Zoo. Check out an event or a game at National Stadium, and consider making time for Tokyo Disneyland®, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is just steps away. Visit our Tokyo travel guide

3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

Shibuya Crossing
6 min walk - 0.6 km
Shibuya Sky
3 min walk - 0.3 km
Shibuya Scramble Square
3 min walk - 0.3 km
Cerulean Tower
6 min walk - 0.5 km
Hachikō Memorial Statue
6 min walk - 0.6 km

Getting around

Shibuya Station
1 min walk
Ebisu Station
13 min walk
Haneda Airport (HND)
41 min drive

Restaurants

小諸そば
2 min walk
カフェ・ベローチェ
1 min walk
LA COCORICO Shibuya
1 min walk
ドトールコーヒーショップ
1 min walk
水炊き・焼き鳥とりいちず酒場渋谷新南口店
1 min walk

About this property

JR-East Hotel Mets Shibuya

Hotel near Shibuya Crossing

JR-East Hotel Mets Shibuya provides laundry facilities and more. Guests can connect to free in-room WiFi.

You'll also enjoy the following perks during your stay:

Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
A 24-hour front desk, a front-desk safe, and a vending machine
Multilingual staff
Guest reviews give good marks for the proximity to public transit and overall condition

Room features

All 186 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.

Extra amenities include:

Bathrooms with toilets with electronic bidets and hair dryers
Refrigerators, heating, and housekeeping

Similar properties

Free WiFi
Air conditioning
Laundry
24/7 front desk

NT$5,370 total

Jan 28 - Jan 29

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
Limited onsite self parking

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine

Guest services

Housekeeping (on request)
Multilingual staff

Accessibility

No elevator

More

Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shampoo
Slippers
Toilet paper
Toilet with electronic bidet
Towels provided

Entertainment

Flat-screen TV

Food and drink

Refrigerator

More

Air conditioning
Desk
Electrical adapters
Heating
Iron/ironing board on request
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
Covered self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Parking height restrictions apply

Property is also known as

JR-EAST HOTEL METS

JR-EAST METS SHIBUYA

JR-EAST METS

Jr East Mets Shibuya Tokyo

JR-EAST HOTEL METS SHIBUYA Hotel

JR-EAST HOTEL METS SHIBUYA Tokyo

JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Is JR-East Hotel Mets Shibuya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at JR-East Hotel Mets Shibuya?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at JR-East Hotel Mets Shibuya?

Check-out is at 11 AM.

Where is JR-East Hotel Mets Shibuya located?

Located in Shibuya, this hotel is within a 10-minute walk of Shibuya Sky and Shibuya Crossing. Tokyo Tower and Meiji Jingu Shrine are also within 3 mi (5 km). Shibuya Station is only a 2-minute walk and Omote-sando Station is 18 minutes.

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JR-East Hotel Mets Shibuya Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities

10/10 Excellent

elaine

2025/12/24

Liked: Cleanliness, amenities, property conditions & facilities

its a clean, perfectly located just out of the bustle of Shibuya. great locattion, great staff, clean rooms!

Stayed 3 nights in Dec 2025

8/10 Good

Raquel

2025/12/31

Liked: Cleanliness, amenities, property conditions & facilities

Service was excellent, rooms clean, convenient laundry and amenities bar. Very affordable and close the Shibuya scramble and all others tourist attractions.

Stayed 8 nights in Dec 2025

10/10 Excellent

Ho Cheung

2025/12/30

Liked: Cleanliness, amenities, property conditions & facilities

The front desk staff were welcoming, efficient, and very helpful. Their attentiveness made a strong impression, and I would certainly consider staying again.

Stayed 2 nights in Dec 2025

10/10 Excellent

Margaret

2025/11/19

Liked: Cleanliness, amenities, property conditions & facilities

Very Clean, Helpful and Friendly Staff and Great Location

Stayed 4 nights in Oct 2025

10/10 Excellent

Ho Cheung

2025/12/27

Liked: Cleanliness, amenities, property conditions & facilities

The front desk staff are professional, helpful, and courteous. Their attention to detail is exceptional, and I would gladly consider visiting again.

Stayed 3 nights in Dec 2025

10/10 Excellent

Yik Lun

2026/1/9

Liked: Cleanliness, property conditions & facilities

Room is clean, very close to metro station and central shibuya area. Have pajamas and self laundry ready. Too bad the room is a bit small

Stayed 9 nights in Dec 2025

10/10 Excellent

Mario

2025/12/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was nice and clean, staff was friendly and spoke English. Check-in and check-out were easy. Room was clean and big enough, perfect for a short stay and very close to Shibuya station which made it very convenient as a hub to go to different parts of Tokyo.

Stayed 3 nights in Dec 2025

10/10 Excellent

Carleigh

2025/11/15

Liked: Cleanliness, amenities, property conditions & facilities

Clean rooms, nice bathrooms. We loved the breakfast buffet, the French toast was so yummy. The staff was kind and very helpful.

Stayed 3 nights in Nov 2025

10/10 Excellent

Katherine

2025/12/6

Liked: Cleanliness, amenities, property conditions & facilities

We stayed in a deluxe twin residential style room. It was small for 3 people but the beds were comfortable. The room came with a washer/dryer which was very convenient. The location is walking distance to restaurant and shopping, and the area was quiet. We will definitely stay here again.

Stayed 3 nights in Nov 2025

10/10 Excellent

Thomas M

2025/10/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location near river, subway, shopping, and restaurants, but quiet and comfortable.

Stayed 4 nights in Oct 2025

10/10 Excellent

Deng

2025/10/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and staff are very friendly

Stayed 4 nights in Oct 2025

10/10 Excellent

Windell

2025/6/24

Liked: Cleanliness, amenities

Great location and stay

Stayed 4 nights in Jun 2025

10/10 Excellent

Minnie

2025/11/19

Liked: Cleanliness, amenities, property conditions & facilities

Room was super clean and staff was super nice! It was convenient you can go straight to your floor without having to stop by the front desk floor. It was also close to the station.

Stayed 3 nights in Nov 2025

8/10 Good

Gema

2025/11/4

Liked: Cleanliness, amenities, property conditions & facilities

“Small room but great stay!” The room was small, but very clean and had everything I needed. The amenities were great and the location made it super easy to get around Shibuya. Perfect spot if you’re looking for convenience and comfort in the city.

Stayed 6 nights in Oct 2025

10/10 Excellent

Kenny

2025/10/18

Liked: Amenities

The staff was amazing here, everyone was so helpful. This place is also super close to shibuya station and square, so everything was accessible.

Stayed 7 nights in Oct 2025

10/10 Excellent

Alex

2025/10/26

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Laundry was convenient and easy to use, room was clean and tidy, exactly as depicted. Great location, near station and extremely friendly and helpful staff.

Stayed 6 nights in Oct 2025

10/10 Excellent

Mehr

2025/11/16

Liked: Cleanliness, amenities, property conditions & facilities

Incredibly convenient location. You just exit Shibuya Station from New South Gate and follow signs to the hotel. The hotel was quiet and clean and had everything we needed for our stay. Staff are able to help arrange luggage forwarding to your next hotel for you. Will definitely stay here next time I visit and would recommend to everyone.

Stayed 6 nights in Nov 2025

10/10 Excellent

Benjamin

2026/1/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed my stay here. It is about 5-10 walk upon leaving the Yamanote Line by following the New South Gate exit. It was easily walkable following signs as well as lift options whilst I was dragging around 2 suitcases. The area hotel was nice and quiet and its about a 10 minute walk to reach the main Shibuya crossing. Staff were very friendly and helpful. One thing which could be improved is the breakfast options and variety and the room temperature, as it very cold with the air con on which would also make some of the food get cold fairly quickly. Other than that room was nice and spacious and would probably stay here again in the future.

Stayed 8 nights in Jan 2026

10/10 Excellent

Bryan

2025/11/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is very close to the shinbuya station. Its only a 10 min walk to scramble square. The location made it very convient to get on the subway and explore Tokyo

Stayed 5 nights in Nov 2025

10/10 Excellent

Francisco

2025/11/14

Liked: Cleanliness, amenities, property conditions & facilities

Nice and clean

Stayed 3 nights in Oct 2025

10/10 Excellent

Theresa

2025/12/2

Enjoyed our stay, good location and close to everything we wanted. We walked everywhere. Lots of good food options. There was some sticky residue on the desk that we cleaned off. Our ac vent was making a loud noise the first night but when we let the staff know, they fixed it right away. The hotel were very apologetic. The staff was all very nice, will be staying here again

Stayed 4 nights in Nov 2025

10/10 Excellent

Mira

2025/6/22

Liked: Cleanliness, amenities, property conditions & facilities

The hotel’s location is so convenient. A very comfortable stay close to restaurants, sights, transport and shopping.

Stayed 3 nights in Jun 2025

8/10 Good

Marlon

2026/1/2

Liked: Cleanliness, amenities, property conditions & facilities

Room was nice and large for a Shibuya area Hotel. Price was fair. Check in was straight forward. Room was clean! Amenities bountiful albeit on the 4th floor lobby. Construction was set up on the exterior facade, but it wasn’t actively underway because it was New Year’s Eve. Bathroom area was well appointed. The hotel was super close to the famous shibuya crossing and all the shopping. It took a while to get the washer dryer going due to language barrier, but we eventually got it. Only thing was the 1 ply toilet paper even with the bidet/magic toilet.

Stayed 2 nights in Dec 2025

10/10 Excellent

Hope

2025/10/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, literally connected to Shibuya Station and the Shibuya Sky building. Lots of restaurants and coffee within walking distance. Short walk to the Scramble and Hachikō Square. Easy to jump on the train or grab a taxi. Very helpful front desk staff, easy check-in and check-out process. Room was the largest we had in Japan, and was very quiet. Would definitely stay here again!

Stayed 4 nights in Oct 2025