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JR-EAST HOTEL METS SHIBUYA

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of JR-EAST HOTEL METS SHIBUYA

JR-EAST HOTEL METS SHIBUYA

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

Explore the area

  • Popular LocationShibuya Crossing10 min walk
  • Popular LocationNHK Hall19 min walk
  • Popular LocationYoyogi National Gymnasium20 min walk
  • AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

About this area

Tokyo

In the business district, JR-EAST HOTEL METS SHIBUYA is in Shibuya, a neighborhood in Tokyo with great airport proximity. NHK Hall and Billboard Live are cultural highlights, and some of the area's attractions include Shinjuku Gyoen National Garden and Tokyo Tower. Akihabara Electric Town and Joypolis are also worth visiting. Guests love the hotel's convenience to public transportation: Shibuya Station is 9 minutes by foot.

What's nearby

  • Shibuya Hikarie - 6 min walk
  • Shibuya Crossing - 10 min walk
  • NHK Hall - 19 min walk
  • Yoyogi National Gymnasium - 20 min walk
  • Omotesando Hills - 2 min drive

Getting around

  • Shibuya Station - 9 min walk
  • Ebisu Station - 13 min walk
  • Haneda Airport (HND) - 17 min drive

About this property

JR-EAST HOTEL METS SHIBUYA

3.5-star Tokyo hotel in Shibuya with 24-hour front desk
Self parking, a microwave in a common area, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff. All 195 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Free wired Internet, refrigerators, and hair dryers are among the other amenities available to guests.
JR-EAST HOTEL METS SHIBUYA offers 195 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 2000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 1800 for adults and JPY 1800 for children

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1800 for adults and JPY 1800 for children (approximately)
  • Covered self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 539 out of 969 reviews
5 - Excellent 56%
Rating 4 - Good. 348 out of 969 reviews
4 - Good 36%
Rating 3 - Okay. 59 out of 969 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 969 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 969 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Power Shower
Nice spacious room. Fantastic strong shower. Excellent Location. Due to Corona buffet breakfast was stopped. I do not think the replacement choice was great, 4/10.
Stayed 3 nights in Jul 2020

4/5 Good

Stayed 2 nights in Jun 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great location to explore Shibuya area and also get train. Super easy to get Narita express. Paid 1000 yen to access our room an hour and half earlier than listed check in.
Stayed 2 nights in Mar 2020