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4.5
Wonderful
Rating 5 - Excellent. 258 out of 405 reviews
5 - Excellent 64%
Rating 4 - Good. 103 out of 405 reviews
4 - Good 25%
Rating 3 - Okay. 29 out of 405 reviews
3 - Okay 7%
Rating 2 - Poor. 12 out of 405 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 405 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus stop ad Disney is too far, also it takes over 25 minutes from Park to Hotel. It should be more clear on the website about it.
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
This is an amazing hotel to stay while visiting Disneyland and Disney Sea. They have free shuttle bus to go there and they also offer free shuttle to go to the train station. Excellent front desk.
Stayed 2 nights in Dec 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel near Disney parks
Very nice hotel with free shuttle to Disney Parks (there is also a free shuttle to the train station, but we didn't take that one). The shuttle was great, but the one right around the time the parks open gets crowded --we got there in time to get on, but couldn't fit, so had to wait for the next one. The hotel is also very close to one of the limousine bus stops if you're coming from Narita. The hotel itself is beautiful, and our room was clean and modern, it was just a little cramped because we needed a baby crib and that didn't leave much room to walk around (or any place to put our suitcase, because there isn't much of a closet). Also, be aware that the 24-hour restaurant in the lobby doesn't have a lot of options outside of normal meal times (there are pictures of pizza all around and the restaurant is supposed to have "Italian comfort food," but you can only order pizza at certain times). We were there on New Year's Eve and couldn't get in for dinner because we didn't have a reservation, but I don't think that would be a problem on basically any other day of the year. And you can take the shuttle to Disneyland and then walk or take the local Disney train to Ikspiari, which has tons of restaurants in every genre.
Stayed 3 nights in Dec 2019