Find hotels in Timberlake Estates, Houston

"Great"

"This was my first stay since this hotel changed from a Drury Inn to a Wyndham property. The property has aged a bit as a little wear and tear is evident in areas such as the bathroom. That being said, it is still a great location if attending a concert or needing a room close to the hospital. Additionally, it is reasonably priced and clean. The beds were comfortable and the room was spacious. We did not have the complimentary breakfast. I would not hesitate to stay here again, but will be mindful of the condition in coming years. "

"The room was good bed was very comfortable. My issues were with the fact you claim to have shuttle service which is why we booked with you and then found out we actually did not because your shuttle is a small mini van with only a couple seats and you have to be the first to check in to get on the list. Also the shuttle from airport was very uncomfortable and warn out. Do not claim to have shuttle service when you pretty much do not. Your check in staff seemed not to care at all. Which it is not her fault you mislead people with that as a selling point and they get to deal with the unhappy customers."

"The check in process was horrible because they could not find our reservation. When they did it was charged to a card that did not belong to us. The air conditioning system was deplorable in the hallways. It was our niece's college graduation and we referred all family members to that hotel. They ALL had check in issues. We did not even stay at the hotel because it was such a hassle and we still got charged. The parking garage broke the rack on our SUV and the parking meter did not work in the underground garage. We finally paid $40 after a huge hassle at the front desk. The rooms were not well taken care of and the staff was untrained and overworked because they lacked decorum in difficult situations. Hilton has lapsed in its service and its quality. The Doubletree Greenway Plaza needs a full makeover and better management."

"I loved the Koi fish. I stayed there just because you'll head coi fish. I love them and anytime the hotel has them and that's where I'll stay and the coffee and the coffee shop area where the pastries and snacks were was great!"

"Everything was wonderful. Room clean, good options for the free breakfast, inexpensive parking. The only thing to keep in mind is that is right next to the airport, so you will hear airplanes, but we weren't bothered."

"The Hotel was a 10 out of a 10. Staff were so polite. The room was nice a clean and set up with extra towels, pillows, and blanks just as we asked. "

"Great location, very clean, very courteous and helpful staff; free breakfast did not include hot items (eggs, bacon, oatmeal were an additional charge); overall a pleasant stay - although the place had a heavy perfume/odor masking smell in lobby and hallways - room was much less noticeable with smell. For price, was well worth it though. Nothing major to speak of."

"The rooms are clean for the most part , I wouldn’t say they’re paying attention to every little detail. There was hair through out our restroom, and a stained bed skirt."